Restaurant General Manager Role – Apply now!

🧾 Job Details

🏨 Employer: Four Seasons Hotel, The Westcliff, Johannesburg
📍 Location: Johannesburg, Gauteng, South Africa
💼 Job Type: Full Time
🆔 Job ID: REQ10359713
⏳ Closing Date: 15 January 2026

Job Overview

The Four Seasons Hotel, The Westcliff, Johannesburg, is seeking a highly motivated and service-driven Restaurant General Manager. This role is responsible for leading the restaurant team, delivering exceptional guest experiences, and maintaining operational excellence in a luxury hospitality environment.

The successful candidate will be part of a cohesive team, supporting a culture of respect, collaboration, and excellence in service, aligned with the Four Seasons “Golden Rule” philosophy.

Key Responsibilities

• Lead, motivate, and manage the restaurant team to ensure high levels of service and employee engagement

• Oversee restaurant operations, including front-of-house service, reservations, and guest relations

• Ensure guest satisfaction through attention to detail, service consistency, and problem resolution

• Collaborate with culinary and operational teams to maintain service quality and standards

• Drive sales, monitor financial performance, and manage departmental budgets

• Recruit, train, and mentor restaurant staff to promote career growth and operational efficiency

• Uphold Four Seasons’ brand standards, policies, and culture in all operational aspects

• Continuously evaluate and improve processes to enhance the guest experience

Minimum Requirements

• Proven experience in a senior restaurant or food & beverage management role in luxury hospitality

• Strong leadership, communication, and interpersonal skills

• Excellent organisational and operational management abilities

• Service-minded and guest-focused, with attention to detail

• Legal right to work in South Africa

CV Tips – Restaurant General Manager

• Highlight previous experience managing luxury restaurant operations

• Showcase leadership and team management achievements

• Emphasise operational results, budget management, and service quality improvements

• Include examples of problem-solving and guest satisfaction success stories

• Demonstrate familiarity with high-end hospitality standards and F&B best practices

About Four Seasons Hotel, The Westcliff, Johannesburg

Nestled atop the Witwatersrand, Four Seasons Hotel, The Westcliff, combines chic hillside luxury with panoramic views of Johannesburg. The hotel delivers world-class guest experiences, blending exceptional dining, a serene destination spa, and personalised service, all supported by a strong culture of respect and collaboration.

Four Seasons Hotels and Resorts is recognised globally for its luxury standards and people-first culture, consistently ranked among FORTUNE Magazine’s “100 Best Companies to Work For.”

Company Policy

Four Seasons Hotels and Resorts is an equal opportunity employer. Employment is open to all qualified candidates, including EE-designated and disabled applicants. Only shortlisted candidates will be contacted for interviews. The company reserves the right not to make an appointment.