Room Attendant Role at The Hilton Hotels – Apply Now!

🏨 Job Details

🧾 Job Title: Room Attendant / Accommodation Attendant
🏢 Company: Hilton Hotels & Resorts
📍 Company Address: Hilton Durban, 12–14 Walnut Road, Durban, 4001, South Africa
📌 Location: Durban, KwaZulu-Natal
🕒 Employment Type: Full-time
🆔 Job Number: HOT0C7S5
🏷️ Department: Housekeeping and Laundry

🌍 About Hilton

Hilton is a leading global hospitality company with a proud legacy of nearly a century. From luxury hotels and resorts to extended-stay and mid-priced accommodations, Hilton is committed to delivering outstanding guest experiences worldwide. Guided by its vision to “fill the earth with the light and warmth of hospitality,” Hilton places its Team Members at the heart of everything it does.

📝 Job Overview

The Room Attendant is responsible for maintaining the highest standards of cleanliness and comfort in guest rooms and public areas. This role plays a vital part in ensuring guests enjoy an exceptional stay by providing efficient housekeeping services and responding promptly to guest requests.

🧹 Key Responsibilities

• Clean guest bedrooms and bathrooms to Hilton standards

• Vacuum guest rooms and corridors

• Change and replenish bed linen, towels, and guest amenities

• Perform regular deep-cleaning tasks as required

• Restock and maintain housekeeping trolleys daily

• Report missing, damaged, or faulty items to the Housekeeping Supervisor

• Ensure all housekeeping equipment is in good working condition

• Follow environmentally responsible cleaning and waste disposal practices

• Respond to guest requests in a timely and professional manner

• Comply with hotel security, fire regulations, and health and safety legislation

• Follow lost property procedures accurately

• Support other departments when required and maintain positive working relationships

🎓 Requirements

Skills and Attributes

• Positive and professional attitude

• Strong communication skills

• Commitment to high levels of customer service

• Excellent personal grooming standards

• Ability to work independently and as part of a team

• Flexible, reliable, and detail-oriented

Advantageous Experience

• Previous hotel or hospitality experience

• Experience in a similar housekeeping or room attendant role

📄 CV Tips

• Highlight any hotel or housekeeping experience clearly

• Emphasise your attention to cleanliness, hygiene, and detail

• Mention your ability to work flexible shifts, including weekends

• Showcase examples of customer service or guest interaction

• Keep your CV concise, neat, and professionally structured

⚖️ Employment Equity Statement

Hilton is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.