Service Centre Admin at Pepkor Lifestyle – Apply Now!

🏢 Division: Incredible Connection
📍 Business Unit: Northgate
🎓 Minimum Experience: Entry Level
📅 Contract Type: Fixed Term
⏳ Closing Date: 05 December 2025

Why Join Pepkor Lifestyle?

Pepkor Lifestyle is a major player in South Africa’s retail space, housing some of the country’s most trusted consumer brands. As part of the HiFi Corp team, this role allows you to work in a fast-paced environment where customer service, teamwork, and growth opportunities are at the centre of everything we do.

Here’s why this opportunity stands out:

A Purpose-Driven Company

Work for a retailer that focuses on providing quality, affordable products to all communities—directly contributing to improved living standards.

Opportunities for Growth

Pepkor Lifestyle is known for developing internal talent. You’ll gain hands-on experience in customer service, sales processes, and retail operations.

Creative and Innovative Team Culture

We believe in continuous improvement, exploring new ideas, and creating solutions that enhance customer experiences.

Competitive Employee Offering

Receive market-aligned pay, supportive leadership, and access to opportunities that help shape a sustainable career.

Role Overview

As a Service Centre Administrator, you will support daily store functions that contribute to excellent customer experiences and smooth retail operations. This role is perfect for someone who is customer-focused, energetic, and eager to grow within the retail industry.

Key Responsibilities

• Deliver exceptional customer service and assist customers with their needs

• Contribute towards achieving daily and monthly sales targets

• Maintain updated product knowledge to provide accurate information

• Support store merchandising and ensure product displays meet brand standards

• Promote safety and security by following all store procedures

• Work collaboratively with colleagues and demonstrate strong self-management

Minimum Qualifications & Experience

• Grade 12 / Matric

• 1–2 years of experience in a retail environment (essential)

• Strong customer service skills

• Ability to thrive in a fast-paced store environment

• Positive attitude and willingness to learn

Best CV Tips for This Role

• Highlight retail experience, especially customer service or point-of-sale exposure

• Include metrics such as: “Assisted up to 60 customers daily” or “Contributed to consistent monthly sales targets”

• Showcase your knowledge of consumer electronics or retail products

• Use a clean, professional CV layout with strong section headings

• Emphasize soft skills: teamwork, communication, time management, and reliability

• Tailor your CV to show enthusiasm for retail and customer-facing roles