🧾 Job Details

🏢 Company: Pepkor Lifestyle
🛍️ Brand: HiFi Corp
📍 Location: Sandton (Fourways), Gauteng, South Africa
💼 Employment Type: Part-Time
⏳ Closing Date: 29 December 2025
📂 Functional Area: Sales / Customer Service

🏢 About Pepkor Lifestyle

Pepkor Lifestyle is a leading retail group in South Africa, operating well-known brands such as HiFi Corp, Incredible Connection, and other lifestyle-focused retailers. The group is committed to making quality living affordable and accessible to African consumers through innovative products, exceptional customer service, and inclusive growth opportunities.

Pepkor Lifestyle offers a fast-paced, performance-driven environment where employees are encouraged to grow, develop, and build long-term retail careers supported by structured training and internal promotion opportunities.

💼 Job Purpose

The Service Centre Administrator plays a key role in delivering exceptional customer service within the HiFi Corp service centre environment. This role supports sales performance, customer satisfaction, merchandising standards, and operational excellence while ensuring a safe, secure, and well-managed retail environment.

The position is ideal for individuals passionate about retail, customer engagement, and teamwork, who are eager to contribute to store success while developing valuable retail administration and sales skills.

🛠️ Key Responsibilities

📌 Deliver professional and efficient customer service at all times
📌 Assist customers with product queries, service centre requests, and after-sales support
📌 Support the achievement of sales targets through customer engagement and service excellence
📌 Maintain accurate and up-to-date product knowledge
📌 Ensure merchandising standards and store presentation are consistently upheld
📌 Contribute to store safety and security procedures
📌 Support effective teamwork, communication, and daily store operations
📌 Demonstrate strong self-management, accountability, and attention to detail

🎓 Minimum Requirements

Grade 12 (Matric) – Essential
1–2 years’ experience in a retail environment
Customer service or sales experience will be advantageous

🧠 Skills & Competencies

🗣️ Strong communication and interpersonal skills
🛍️ Customer-focused with a sales-driven mindset
🧩 Ability to work in a fast-paced retail environment
📋 Attention to detail and administrative accuracy
🤝 Team player with a positive attitude
⏱️ Good time management and self-discipline
🔒 Awareness of retail safety and security practices

🌟 Personal Attributes

Professional and well-presented
Results-driven and customer-orientated
Reliable and punctual
Adaptable and willing to learn
Able to work independently and as part of a team

📝 CV Tips

Highlight retail, customer service, or sales experience
Include examples of meeting sales targets or assisting customers
Emphasise product knowledge, teamwork, and communication skills
Clearly list your Grade 12 qualification
Keep your CV concise, well-structured, and professional

🏛️ Company Policy & Employment Equity

Pepkor Lifestyle is committed to Employment Equity and fair recruitment practices. Where possible, the company promotes from within to support employee growth and development. Appointments are made in line with business requirements and internal policies.

If you do not receive feedback by the closing date or shortly thereafter, please consider your application unsuccessful.

To apply for this job please visit pepkorlifestyle.simplify.hr.