🏢 Company: Pepkor Lifestyle – Incredible Connection (HiFi Corp Brand)
📍 Location: George, South Africa
🎓 Minimum Education: Grade 12 / Matric

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🌟 About the Opportunity

Pepkor Lifestyle is searching for a passionate and detail-driven Service Centre Administrator to join the vibrant HiFi Corp team in George. This is the perfect opportunity for someone who thrives in a fast-paced retail environment, enjoys interacting with customers, and is motivated to grow within one of South Africa’s leading household brands.

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💡 Why Build Your Career at Pepkor Lifestyle?

🌍 Impactful Work

Make a meaningful difference by helping customers access products that improve their daily lives. Your work supports a brand trusted by millions across Africa.

🚀 Career Growth & Opportunities

Pepkor Lifestyle offers multiple pathways for growth—whether you want to deepen your retail expertise, step into leadership, or transition into other business units.

🧠 Innovation & Continuous Improvement

Join a culture that encourages new ideas, creativity, and constant upskilling.

💸 Competitive Benefits

Enjoy fair compensation, benefits, and ongoing development programs designed to help you excel.

❤️ Purpose-Driven Mission

Be part of a team committed to providing quality, accessible living to individuals and communities nationwide.

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🎯 Key Responsibilities

👥 Customer Service Excellence

• Assist customers with product queries, service-related issues, and store procedures.

• Maintain a friendly, professional, and solutions-driven approach at all times.

🎯 Sales Support & Achievement

• Contribute to achieving store sales targets through upselling, cross-selling, and accurate information sharing.

• Provide exceptional advice on product features and benefits.

🛒 Product Knowledge

• Stay up-to-date with all product information, specifications, promotions, and warranty details.

• Assist customers with informed recommendations.

🏬 Merchandising & Store Presentation

• Maintain clean, organised, visually appealing service centre and retail floor areas.

• Ensure products are labelled, priced, and displayed correctly.

🔐 Safety, Security & Compliance

• Uphold company safety standards and security protocols.

• Report discrepancies or concerns promptly.

🤝 Teamwork & Self-Management

• Work effectively with colleagues to meet service and sales goals.

• Take ownership of tasks, timelines, and problem-solving.

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🎓 Minimum Requirements

✔️ Qualifications

• Grade 12 / Matric (compulsory).

✔️ Experience

• 1–2 years of experience in a retail environment (advantageous).

• Prior exposure to customer-facing administrative duties is beneficial.

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🔧 Competencies Needed

• Strong customer service skills

• Ability to multitask in a fast-paced environment

• Organisational and administrative accuracy

• Excellent verbal communication

• Team player with positive attitude

• Basic problem-solving skills

• Passion for retail

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🧾 Best CV Tips for a Service Centre Administrator Role

⭐ 1. Highlight Retail & Customer Service Experience

Showcase previous work where you interacted with customers, handled service-related tasks, or supported store operations.

⭐ 2. Include Admin & Support Skills

Mention:

• Filing

• Store administration

• Sales support

• Product knowledge

• Cash handling (if applicable)

⭐ 3. Demonstrate Technical Familiarity

List any experience with:

• POS systems

• Inventory systems

• Warranty or service centre software

• Basic electronics knowledge (even personal interest counts)

⭐ 4. Show That You’re Results-Oriented

Add achievements such as:

• Meeting sales targets

• Improving customer satisfaction

• Reduced service turnaround times

• Supporting smooth store operations

⭐ 5. Keep Your CV Clean, Modern & Easy to Scan

Hiring managers prefer simple layouts with clear sections and bullet points.