Service Centre Administrator Role – Apply now!

JOB DETAILS

💼 Job Title: Service Centre Administrator
🏢 Company: Pepkor Lifestyle (Incredible Connection)
📍 Location: Durban, KwaZulu-Natal, South Africa
🕒 Job Type: Permanent
🏬 Division: Incredible Connection
⏳ Closing Date: 28 January 2026

🏢 COMPANY OVERVIEW

Pepkor Lifestyle is a leading retail group operating some of South Africa’s most trusted lifestyle and technology brands, including Incredible Connection. The company is committed to making quality living accessible to all by offering innovative products, exceptional customer service, and meaningful career opportunities within a fast-paced retail environment.

🎯 JOB OVERVIEW

The Service Centre Administrator plays a key role in delivering excellent customer service while supporting sales, merchandising, and operational standards within the store.

This position is ideal for an energetic individual who enjoys working with customers, maintaining product knowledge, and contributing to a high-performing retail team.

🧩 KEY RESPONSIBILITIES

• Provide professional and friendly customer service

• Support the achievement of individual and store sales targets

• Maintain up-to-date product knowledge

• Assist with merchandising and store presentation standards

• Contribute to store safety and security procedures

• Work effectively within a team environment

• Manage personal performance and daily administrative tasks

🎓 QUALIFICATIONS

Education

• Grade 12 / Matric certificate

Experience

• 1–2 years’ experience in a retail environment (advantageous)

Skills

• Strong customer service orientation

• Basic sales and administrative skills

• Good communication and interpersonal abilities

• Ability to work independently and as part of a team

• Attention to detail and time management

📄 CV TIPS

• Highlight your retail and customer service experience clearly

• Include examples of sales targets achieved, if applicable

• Showcase teamwork, communication, and administrative skills

• Keep your CV concise, well-structured, and error-free

• List your Matric qualification prominently

🌟 BENEFITS OF JOINING PEPKOR LIFESTYLE

• Career growth within a well-established retail group

• Exposure to leading technology and lifestyle brands

• Supportive and energetic team culture

• Competitive remuneration and development opportunities

• Opportunity to make a meaningful impact in retail

📜 COMPANY POLICY

Pepkor Lifestyle is committed to employment equity, diversity, and inclusion. Appointments are made in line with company policies and operational requirements. The company reserves the right not to make an appointment.