Software Engineer at Canonical – Apply Now!

Canonical, the global leader behind Ubuntu, is looking for a Software Engineer – L3 Support to join our dynamic, distributed team. If you’re passionate about Linux, open-source technologies, and solving intricate problems that impact millions globally, this is your opportunity to make a significant impact in the tech industry.

About Canonical

Canonical is the force behind Ubuntu, a platform widely adopted in AI, cloud computing, IoT, and more. With over 1,200 team members across 75+ countries, Canonical operates with a remote-first philosophy and is a pioneer in global open-source collaboration. We support the most innovative enterprises and the most forward-looking communities in the tech world.

Role Overview

As a Software Engineer – L3 Support, you’ll be solving complex, high-priority issues in Linux-based infrastructures, including bare metal, containers, storage, and networking layers. You’ll work across the stack—from kernel-level bugs to cloud-native systems like Kubernetes and OpenStack—making meaningful contributions to both Canonical and the global open-source community.

Your Key Responsibilities

• Troubleshoot and resolve complex customer issues in Ubuntu, OpenStack, Kubernetes, Ceph, and other open-source tools.

• Collaborate with Canonical’s support and engineering teams.

• Contribute upstream with bug fixes and code enhancements.

• Participate in open-source community discussions and events.

• Review and improve code from peers to ensure quality and reliability.

• Deliver clear and concise technical documentation and communication.

• Travel internationally up to 10% of the time for internal meetups and conferences.

What We’re Looking For

• A strong academic background in Computer Science, STEM, or related field.

• Proven experience with Linux and open-source environments.

• Proficiency in at least one of: Python, Go, C, or C++ on Linux systems.

• A curiosity-driven mindset and a love for debugging and deep-diving complex systems.

• Strong communication skills and a collaborative spirit.

Desirable (Nice-to-Have) Skills

• Passionate about technology and open source.

• Experience with Ubuntu, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, or database systems like PostgreSQL and MongoDB.

• Understanding of Debian packaging or distributed systems.

What Canonical Offers

• Fully remote role with flexible hours.

• Bi-annual team sprints in exciting international locations.

• Annual learning and development budget of $2,000.

• Performance-based annual bonus and compensation reviews.

• Generous annual leave, parental benefits, and wellness support.

• Travel benefits including Priority Pass for long-haul flights.

Why Join Canonical?

Working at Canonical is more than a job—it’s an opportunity to be part of something transformative. You’ll work with top-tier engineers globally, contribute to cutting-edge technology, and grow in an environment that values innovation, collaboration, and excellence.

Find similar jobs at:
👉 https://careerjunctionza.co.za/jobs/

💡 CV Tips for This Role

• Highlight open-source contributions: Include GitHub links or projects you’ve worked on—employers value real-world coding evidence.

• Showcase troubleshooting skills: Use the STAR method (Situation, Task, Action, Result) to explain how you solved technical issues.

• Emphasize relevant tech stack: Mention your hands-on experience with Linux, Kubernetes, Python, Go, or similar technologies.

• Quantify your impact: Share metrics like performance improvements, resolved tickets, or system uptime contributions.

• Tailor your CV to remote roles: Showcase experience with asynchronous collaboration, remote teams, or distributed projects.

🌐 Company Website: https://canonical.com