Store Manager at Clicks Alberton – Apply Now!

Full-time

Clicks Group

About Clicks Group

Clicks Group is South Africa’s leading health and beauty retailer, committed to quality customer service, innovation, and inclusion. With our strong presence across the country and a trusted brand image, we’re on a mission to make wellness affordable and accessible. If you have the passion to lead, inspire, and drive success, this Store Manager role at our Alberton branch is the perfect fit for you.

Purpose of the Role

As Store Manager, you’ll be responsible for the overall performance and efficiency of the store, leading a dynamic team to deliver results. You’ll drive sales, ensure operational compliance, manage customer service, and implement visual merchandising standards – all contributing to a store environment that reflects the Clicks brand promise: People. Passion. Opportunity.

Key Responsibilities

  • Achieve the store’s financial goals by driving sales, tracking daily/weekly/monthly targets, and implementing corrective actions.

  • Oversee all store operations including stock control, expenses, shrinkage prevention, housekeeping, and admin processes.

  • Maintain high visual merchandising and promotional execution standards in line with Clicks’ brand image.

  • Recruit, manage, and develop employees to ensure a motivated, capable, and future-ready team.

  • Schedule staff appropriately to meet business needs while complying with labour policies.

  • Ensure efficient handling of administrative duties such as employee attendance and HR record submission.

  • Drive customer service excellence and club card participation by leading customer-centric initiatives.

  • Collaborate effectively with internal and external stakeholders, including mall management and suppliers.

  • Keep abreast of local customer needs, demographics, and competitor activity to identify opportunities for improvement.

  • Foster a strong team culture between pharmacy, clinic, and store operations.

  • Promote Clicks’ vision to be the customer’s first-choice health and beauty retailer through brand-aligned leadership.

Minimum Qualifications & Experience

Education:

  • Matric / Grade 12 with at least 50% in both Mathematics and English (Essential)

  • A tertiary qualification – B. Degree or Diploma in Retail Management, Finance, Pharmacy, or related field (Essential for external applicants)

Experience:

  • Minimum 2 years in a store management role within a retail or FMCG environment

  • OR successful completion of the Clicks Trainee Store Management Programme

  • Solid experience with financial management, including budgets, P&L statements, and financial ratios

Required Knowledge and Skills

Knowledge of:

  • Financial and budget management

  • Retail and FMCG industry operations

  • Stock control, compliance, and shrinkage mitigation

  • Labour legislation and employee relations (IR practices)

  • Visual merchandising and customer service best practices

  • Recruitment and competency-based interviewing

Skills:

  • Leadership & team management

  • Strategic planning & organisation

  • Analytical thinking and problem-solving

  • Strong communication and interpersonal abilities

  • High attention to detail and financial acumen

  • Fully computer literate

Core Competencies

Essential:

  • Leading and Supervising

  • Delivering Results & Meeting Customer Expectations

  • Planning and Organising

Desirable:

  • Entrepreneurial Thinking

  • Commercial Acumen

  • Decision-Making

  • Resilience under Pressure

  • Working with People

  • Analytical Ability

Why You Should Apply

  • Be part of a diverse and inclusive organisation.

  • Enjoy a strong career development path through internal training programmes.

  • Join a company known for innovation, people-focus, and retail excellence.

  • Benefit from a dynamic workplace with market-related remuneration.

If you are ready to take on a rewarding leadership challenge and grow your career in a top-tier South African retail brand, this position is for you!

👉 Find similar jobs at:

https://careerjunctionza.co.za/jobs/

CV Tips for a Store Manager Role

✅ Lead with Metrics: Include quantifiable results like sales growth percentages, cost reductions, or shrinkage improvements.
✅ Showcase Leadership: Detail how you built or managed high-performing teams and handled employee development or HR responsibilities.
✅ Use Industry Keywords: Include terms such as FMCG, retail operations, merchandising, financial management, staff scheduling, customer service excellence to ensure your CV is keyword-rich.
✅ Highlight Tools & Systems: Mention any stock management systems, POS tools, or HR software you’ve used.
✅ Tailor Your Summary: Craft a personal summary that aligns with Clicks’ values: customer-first, innovation, integrity, and performance.

🌐 Company Website: www.clicksgroup.co.za

To apply for this job please visit careers.clicksgroup.co.za.