Store Manager at Clicks – Apply Now!

About Clicks

Clicks Group is South Africa’s leading health, wellness, and beauty retailer with an extensive national footprint. Our brand is synonymous with customer care, innovation, and affordable products that meet the evolving needs of our communities. If you’re passionate about driving results, inspiring teams, and delivering exceptional retail experiences, we invite you to apply for the Store Manager position at our Blueberry Square (Honeydew) branch.

Purpose of the Role

As a Store Manager, you will be responsible for ensuring the efficient day-to-day operations of the store. You will lead a motivated team to deliver on financial targets, drive customer loyalty, and uphold the Clicks Group brand promise of People. Passion. Opportunity.

Key Responsibilities

• Drive and maximise sales performance by tracking daily, weekly, and monthly sales goals and taking proactive steps to meet targets.

• Manage and control store operations, including expense monitoring, inventory management, shrinkage control, and general housekeeping.

• Oversee visual merchandising and in-store promotional execution in line with brand standards.

• Build a high-performing team through effective recruitment, leadership, coaching, and ongoing development.

• Schedule staff in compliance with Clicks Group’s labour models to ensure optimal coverage and productivity.

• Ensure all administrative responsibilities are handled efficiently—time and attendance, employee records, and HR submissions.

• Champion customer service excellence to drive loyalty and club card participation.

• Foster strong relationships with internal and external stakeholders including suppliers, distribution centres, and shopping centre management.

• Monitor local market activity and competitor trends to identify growth opportunities.

• Integrate operations between pharmacy, clinic, and retail teams for a seamless customer experience.

• Cultivate a positive work culture that supports employee engagement, customer satisfaction, and business success.

• Promote and live the Clicks values, driving alignment with the company’s vision to be South Africa’s first-choice health and beauty retailer.

Qualifications and Experience

Essential:

• Matric/Grade 12 (Minimum 50% in Mathematics and English).

• B. Degree or Diploma in Retail, Financial Management, Pharmacy, or related field (for external applicants).

• Minimum 2 years of experience in a store management role within retail or FMCG.

• OR successful completion of the Clicks Trainee Store Management Programme.

Desirable:

• Experience managing financials including budgets, P&L statements, and ratio analysis.

Skills and Knowledge Required

• Deep understanding of financial management principles.

• Proven retail/FMCG experience with knowledge of merchandising, stock, and promotional execution.

• Ability to lead and inspire a team while ensuring operational compliance and risk management.

• Strong grasp of labour legislation, IR practices, and competency-based hiring.

• Excellent problem-solving and decision-making abilities.

• Computer literacy and strong numerical acumen.

• Strong interpersonal, communication, and customer service skills.

Essential Competencies

• Leadership & Supervisory Excellence

• Results-Driven & Target-Oriented

• Planning & Organising

• Entrepreneurial Thinking

• Customer-Centricity

• Analytical Problem Solving

• Resilience and Adaptability

Why Join Clicks?

• Be part of a purpose-led business that supports diversity, equity, and inclusion.

• Work in a culture that values innovation, teamwork, and development.

• Access continuous learning and career growth opportunities through internal programmes.

• Competitive remuneration aligned with industry standards.

• Employee wellness and benefits that support work-life balance.

Clicks is committed to transformation and encourages applicants from underrepresented groups, including persons with disabilities, to apply.

Find similar jobs at:

👉 https://careerjunctionza.co.za/jobs/

CV Tips for Store Manager Applications

🔹 Highlight Retail Experience: Emphasise leadership in retail or FMCG, especially your impact on sales and operations.
🔹 Show Results: Use metrics – for example, “increased sales by 15% YoY” or “reduced shrinkage by 10%.”
🔹 Leadership & Training: Detail how you’ve coached or mentored team members or led training initiatives.
🔹 Visual Merchandising & Admin: Don’t forget to showcase your attention to presentation and back-office responsibilities.
🔹 Use Keywords: Include relevant terms like sales targets, stock control, visual merchandising, financial performance, staff scheduling to help your CV pass automated filters (ATS).

🌐 Company Website: www.clicksgroup.co.za