TFG (The Foschini Group)
Job Overview
Are you a passionate and results-driven retail professional? Markham Southgate is seeking a Store Manager to lead and manage our dynamic team. If you’re a leader with a customer-focused mindset and have the drive to exceed sales targets, we want to hear from you! As a Store Manager, you’ll oversee daily store operations, manage staff, drive sales performance, and ensure excellent customer service. Join a thriving retail brand and take your career to new heights with TFG, one of South Africa’s leading retail groups.
Key Responsibilities
🔑 Sales & Target Management
- Drive turnover and sales to meet and exceed store targets.
- Implement strategies to control expenses and ensure store profitability.
- Manage stock losses and ensure shrinkage is in line with company standards.
👥 People Management
- Oversee recruitment, staff development, and performance management.
- Create a motivating work environment, fostering teamwork and a culture of high performance.
📊 Customer Service Excellence
- Implement customer service strategies to meet and exceed customer expectations.
- Build long-term customer loyalty through exceptional service and brand experience.
📦 Merchandising & Inventory Control
- Ensure the execution of merchandising strategies and store standards are met.
- Control stock levels, manage inventory, and ensure stock is well-presented and accessible.
Qualifications & Experience
🎓 Educational Requirements
- A Matric Certificate or equivalent.
💼 Experience
- A minimum of 3 years’ retail experience, including at least 1 year in store leadership or management.
- Proven track record of managing teams and achieving sales targets.
Skills & Competencies
✅ Customer-Focused Leadership
- Ability to build strong customer relationships and deliver tailored solutions.
- Lead a customer-first approach across the team.
⚡ Sales & Negotiation
- Skilled in negotiation, selling, and strategic sales planning.
- Strong focus on driving sales and optimizing sales processes.
📅 Time Management & Organizational Skills
- Exceptional ability to plan and organize activities to achieve desired results.
- Proven ability to handle multiple tasks simultaneously while maintaining high standards.
📈 Problem Solving & Accountability
- Strong problem-solving skills with the ability to manage challenges and keep the store running smoothly.
- Accountable for meeting sales goals, KPIs, and store operational targets.
Behaviors for Success
🌟 Action-Oriented
- Ready to take on new challenges with urgency, eagerness, and a strong sense of ownership.
- Drive high energy and motivation within the team to exceed expectations.
🤝 Relationship Building
- Establish and nurture internal and external relationships to create strong, mutually beneficial partnerships.
- Collaborate effectively with team members and management to achieve store goals.
🧠 Customer Insights
- Understand customer needs and anticipate trends to deliver an outstanding in-store experience.
- Engage customers and inspire confidence in the Markham brand.
Why Join TFG & Markham?
At Markham, part of TFG (The Foschini Group), you’ll be joining a renowned fashion retailer that has built a strong presence in the South African market. We are committed to creating remarkable experiences for our customers and providing growth opportunities for our people. By joining our team, you’ll play a vital role in shaping the future of Markham Southgate while enjoying career development and ongoing training. This is more than just a job – it’s an exciting opportunity to grow your career within one of South Africa’s leading retail groups.
How to Apply:
If you’re ready to take the next step in your retail management career, Apply Now for the Store Manager position at Markham Southgate.
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TIPS for CV Related to this Post:
To enhance your CV and improve your chances of landing the Store Manager role at Markham Southgate, follow these tips:
- Highlight Leadership Experience: Demonstrate your experience in leading teams, managing store operations, and driving sales performance.
- Showcase Your Achievements: Quantify your achievements, such as exceeding sales targets, improving customer loyalty, or reducing stock losses.
- Customer-Focused Approach: Emphasize your ability to build strong customer relationships and deliver excellent customer service.
- Strong Organizational Skills: Highlight your ability to manage multiple tasks, plan strategically, and stay organized in a fast-paced environment.
- Tailor Your CV to the Role: Tailor your CV to emphasize the key responsibilities and skills required for the Store Manager position, such as sales targets, people management, and customer service strategies.
- Use Action-Oriented Language: Use action verbs to highlight your achievements, such as “led,” “increased,” “managed,” and “optimized.”
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