Team Leader at Hollywoodbets Bellville – Apply Now!

Full-time

Hollywoodbets

Be Part of a Winning Team at Hollywoodbets

Hollywoodbets is South Africa’s leading bookmaker and a celebrated brand across Africa and the UK. From our roots in Durban, we’ve grown into a global force in the gaming and betting industry. We’re on a mission to expand our Purple Team with talented individuals who are passionate about performance, guest service, and operational excellence.

We’re currently looking for a Team Leader to join our Bellville branch in the Western Cape. If you’re results-driven, thrive in a high-energy environment, and have leadership potential — this is your shot to make your mark!

What You’ll Do

As a Team Leader, you’ll ensure your branch hits its targets, delivers outstanding customer experiences, and operates in full compliance with internal and regulatory standards.

Branch Growth & Betting Operations

  • Drive business results by achieving daily, weekly, and monthly sales targets.

  • Keep betting boards updated and assist customers with bets.

  • Ensure team members understand odds, limits, and rules of all games.

  • Manage customer interactions and promote responsible gaming.

Cash & Compliance Administration

  • Handle branch cash processes and ensure FICA compliance.

  • Manage floats, conduct interim checks, and oversee cash-ups.

  • Process lost ticket claims and ensure EFT/credit card policies are followed.

  • Submit daily banking schedules and ensure accurate reporting.

Security & Branch Appearance

  • Maintain a safe, secure environment for staff and customers.

  • Ensure all surveillance and security measures are operational.

  • Uphold cleanliness and equipment standards aligned with Hollywoodbets branding.

Stock & Reporting

  • Oversee weekly stock takes and report any discrepancies.

  • Ensure reporting to branch management and cash management teams is accurate and timely.

Compliance & Regulations

  • Ensure compliance with Gambling Board standards and internal controls.

  • Maintain presence of licensed managers and FICA officers at all times.

  • Enforce code of ethics and escalate any fraudulent activities.

Communication & Guest Relations

  • Ensure effective internal communication regarding campaigns and changes.

  • Handle guest complaints and build strong relationships with loyal patrons.

  • Promote a customer-first culture with “service with a smile.”

People & Performance Management

  • Manage team rosters, staff attendance, and behaviour.

  • Supervise performance, provide feedback, and encourage development.

  • Submit HR documents for new hires and support onboarding.

What You’ll Bring

Minimum Requirements

  • At least 12 months of experience in the retail, betting, or gambling industry.

Preferred Qualifications & Experience

  • Valid driver’s license

  • NQF Level 4 / Diploma / Degree / Learnership

  • 1–2 years of leadership experience

Key Skills

  • Business acumen and financial management

  • Excellent leadership and team coordination

  • In-depth understanding of betting operations

  • Attention to detail and ability to problem-solve

  • Strong customer service orientation

Why Join Hollywoodbets?

  • Growth Opportunities: We invest in your career through training and development.

  • Vibrant Culture: Be part of a high-energy, passionate team.

  • Innovation & Impact: Your ideas and actions can influence real change.

  • Employee Perks: Competitive benefits, engaging workspaces, and more.

At Hollywoodbets, not even the sky is the limit. If you’re ready to rise and lead — your next challenge is here.

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💡 TIPS for CV – Team Leader (Retail/Gambling) Role

Want to stand out as a top candidate for a Team Leader role in the gaming or retail industry? Here are CV tips tailored for this position:

  • Showcase Leadership Experience: Highlight your team management, shift coordination, and coaching abilities.

  • Include Industry Knowledge: Betting, odds, gaming compliance, or retail operations experience is a huge plus.

  • Demonstrate Performance Impact: Quantify your results — e.g., “Increased branch sales by 25% over 6 months.”

  • Mention Compliance Awareness: Knowledge of Gambling Board regulations and FICA is highly valuable.

  • Add Soft Skills: Communication, adaptability, and attention to detail are key to success in a Team Leader role.

🔗 Company Website: https://www.hollywoodbets.net

To apply for this job please visit hollywood.simplify.hr.