Hollywoodbets

About Hollywoodbets

Hollywoodbets is a leading brand in the gaming and betting industry, recognized for its strong presence across Africa and the United Kingdom. Born from humble beginnings in Durban, Hollywoodbets has evolved into one of South Africa’s most exciting success stories. We are driven by passion, innovation, and the power of teamwork. At Hollywoodbets, we believe in reaching for the stars—and we want you to join us on this incredible journey!

The Opportunity

We have an exciting Team Leader role available at our Germiston branch. This is your chance to step into a leadership position within a thriving and dynamic business. As a Team Leader, you will manage day-to-day branch operations, ensuring performance targets are met, compliance is maintained, and your team delivers outstanding guest experiences.

What We Offer

A vibrant, fast-paced work environment
Career development and growth opportunities
Supportive and collaborative team culture
The chance to work for a leading brand in the gaming industry

Key Responsibilities

Branch Growth & Sales

Drive sales and meet branch performance targets.
Engage with guests to promote all betting products and services.
Keep betting boards updated with the latest information.
Ensure complete understanding of game rules, odds, and payouts.

Cash & Compliance Management

Manage cash in line with company procedures to minimize risk.
Educate and enforce FICA compliance across the team.
Handle daily banking, EFT processes, and credit card transactions efficiently.
Monitor and report cash discrepancies, lost ticket claims, and ensure accurate reconciliations.

Operations & Reporting

Manage stock control, weekly stock takes, and address shortages.
Compile daily operational newsflashes and branch performance updates.
Maintain high standards of branch security, appearance, and equipment functionality.

Leadership & People Management

Lead, train, and motivate your team to deliver excellent service.
Manage team schedules and attendance.
Foster a guest-centric culture with an emphasis on service excellence.

Compliance & Ethics

Uphold all compliance standards related to the Gambling Board and company policies.
Ensure team adherence to ethical practices, such as prohibiting personal betting while on duty.
Maintain proper uniform and presentation standards at all times.

Guest Experience

Build strong relationships with regular guests.
Quickly and effectively resolve guest complaints.
Champion a culture of hospitality and professionalism.

Requirements

Essential:

1-2 years of leadership experience
Entry-level experience in sales or a related environment

Preferred:

Diploma/Degree or NQF 4 Learnership
6+ months experience within the gaming or betting industry
Valid driver’s license

Why Join Hollywoodbets?

At Hollywoodbets, you’ll join a passionate team that is committed to pushing boundaries and creating memorable experiences for both guests and team members. We value innovation, integrity, and growth—and we provide the tools and environment for you to excel.

So, are you ready to level up, lead with purpose, and make an impact? Apply Now!

Find similar jobs at:
https://careerjunctionza.co.za/jobs/

CV Tips for Team Leader Roles

Highlight Leadership Experience: Be specific about your leadership roles—include team size, performance improvements, and key achievements.
Showcase Industry Knowledge: Mention any experience in gaming, retail, hospitality, or a fast-paced environment.
Detail Operational Skills: Include cash handling, compliance, and security experience—these are critical in this role.
Soft Skills Matter: Emphasize communication, conflict resolution, and guest service abilities.
Tailor Your CV: Use keywords from the job description to pass through ATS (Applicant Tracking Systems).

Company Website:
https://www.hollywoodbets.net

To apply for this job please visit hollywood.simplify.hr.