Telesales Clerk Role at The Tiger Brands | Apply Now!

📝 Job Details

Position Type: Full Time
Location: Germiston, Gauteng, South Africa (Onsite)
Industry: Food & Consumer Goods
Job Requisition ID: JR001293
Application Deadline: 16 January 2026

Tiger Brands is looking for a dynamic and motivated Telesales Clerk to join our Germiston team. This role requires someone with strong communication skills, attention to detail, and the ability to handle multiple customer interactions efficiently. You will be an integral part of our sales and operations process, ensuring accurate order management and customer satisfaction.

🏢 Company Overview

Tiger Brands is one of South Africa’s most recognized and respected consumer goods companies. Our portfolio includes leading brands across food, beverages, and household products. At Tiger Brands, we foster an environment of innovation, collaboration, and growth. Employees are encouraged to bring their ideas to the table, take ownership of projects, and develop their professional skills while contributing to meaningful impact in the communities we serve.

📌 Job Overview

As a Telesales Clerk, you will be responsible for driving sales, supporting the customer journey, and ensuring accurate processing of all orders. You will serve as the first point of contact for customers, handling queries and providing information about products and services. Your role directly supports the company’s revenue goals and helps maintain Tiger Brands’ reputation for excellent customer service.

Key outcomes for this role include:

• Ensuring customer orders are accurate and processed efficiently

• Maintaining clear and professional communication with clients

• Contributing to team sales targets and operational efficiency

✅ Responsibilities

• ☎️ Handle all sales calls professionally and efficiently

• 📝 Take and process customer orders telephonically

• 📄 Pre-invoice orders, print, and check load sheets

• 🖨️ Print and manage invoices

• 💬 Respond to customer inquiries, complaints, and issues promptly

🎓 Qualifications

Education:

• 🎓 Matric certificate (required)

Experience:

• 💼 2–3 years of telesales or call center experience

Skills & Abilities:

• 🗣️ Excellent verbal communication skills

• 🤝 Strong customer service and interpersonal skills

• ⚡ Attention to detail and accuracy

• 🧠 Ability to multitask and work independently

• 💻 Comfortable with telephony and order processing systems

📄 CV Tips

• ✅ Highlight your telesales experience, including sales targets achieved

• ✅ Emphasize problem-solving and customer service achievements

• ✅ Include technical skills with CRM or telephony systems

• ✅ Keep your CV concise and tailored for this role

• ✅ Use strong action verbs: “Processed,” “Managed,” “Resolved”

🌟 Benefits of Joining Tiger Brands

• 💰 Competitive salary and incentives

• 📈 Opportunities for career growth and development

• 🤝 Work in an inclusive and supportive team environment

• 🎯 Gain experience with one of South Africa’s most trusted consumer brands

📋 Company Policy & Employment Equity

• Tiger Brands is an equal opportunity employer, adhering to employment equity goals

• Preference may be given to candidates from under-represented designated groups

• Professional conduct, compliance, and commitment to company policies are required