Discovery Limited
About Discovery:
At Discovery, our core purpose is to improve the health and lives of individuals. We aim to create lasting, positive change within society by offering innovative solutions that go beyond financial success. As a global thought leader, we invest in exceptional individuals who share our passion and values, enabling them to thrive in a fast-paced and dynamic environment.
About Discovery Insure:
Discovery Insure is South Africa’s fastest-growing short-term insurance company. We aim to create a nation of better drivers while building stronger businesses through our Shared-value Insurance model. With products covering motor, home, and business insurance, Discovery Insure offers comprehensive protection against emerging risks.
Key Program:
Vitality Drive, our internationally recognized and award-winning program, incentivizes and rewards clients for good driving habits. Available both locally and internationally, this program has helped define Discovery Insure’s standing in the market.
Key Purpose of the Role:
The Outbound Telesales Consultant will play a pivotal role in expanding Discovery Insure’s customer base by making outbound calls to prospective clients. These calls will focus on insuring clients’ motor, household, and home policies. The role offers a fast-paced, target-driven environment where consultants will make a direct impact on the growth of the business.
Key Responsibilities:
✔️ Achieve Monthly Sales Targets: Drive sales by proactively contacting potential clients.
✔️ Conduct Financial Needs Analysis: Provide sound financial advice tailored to clients’ needs.
✔️ Accurate Administration: Ensure timely and accurate administration of client data within the relevant systems.
✔️ Client Communication: Maintain clear communication with clients, addressing queries related to outbound calls via phone and email.
✔️ Service Level Adherence: Meet departmental service level agreements for consistent sales performance.
✔️ Stakeholder Engagement: Build and maintain relationships with internal teams and clients.
✔️ Risk & Compliance: Ensure adherence to risk and compliance standards.
✔️ Teamwork and Alignment: Work collaboratively with team members, while upholding Discovery’s values and commitment to service excellence.
Personal Attributes and Skills:
The ideal candidate will possess the following traits:
✔️ Target-Driven: Able to meet and exceed sales goals consistently.
✔️ Team Player: Comfortable working within a collaborative, team-oriented environment.
✔️ Goal-Oriented & Self-Motivated: Focused on achieving personal and company goals.
✔️ Adaptability: Ability to perform well under pressure and adapt to changing situations.
✔️ Persuasive Communication: Strong verbal communication skills to influence and engage clients effectively.
✔️ Attention to Detail: Demonstrates accuracy in all aspects of work.
✔️ Quick Learner: Capable of swiftly acquiring and applying knowledge.
✔️ Fluent in English/Afrikaans: Ability to communicate effectively in either language.
Qualifications and Experience:
✔️ Essential Qualifications:
- Matric (Grade 12)
- Full FAIS Credits – Short-Term Insurance
- RE5 Qualification (Essential and/or advantageous)
- Class of Business Certificate (Essential and/or advantageous)
- Continuous Professional Development (CPD) Certificate (Essential and/or advantageous)
- Minimum 2 years of telesales experience in the short-term insurance industry (Essential)
✔️ Advantageous:
- Degree in a related field
Employment Equity:
Discovery is an Equal Opportunities employer, and we actively encourage applications from individuals of all backgrounds. We also welcome candidates with disabilities to apply.
What We Offer:
- Competitive salary and commission structure
- A dynamic and fast-paced working environment
- The opportunity to work for a globally recognized company
- Comprehensive training and support
- Growth and development opportunities within Discovery Insure
How to Apply:
Ready to make a difference at Discovery Insure? Apply today by submitting your CV and cover letter. Highlight your telesales experience and qualifications in the short-term insurance sector.
Closing Date: 05 March 2025
Find Similar Jobs at:
https://careerjunctionza.co.za/jobs/
TIPS for CV Related to This Post:
✔️ Showcase Your Sales Experience: Highlight your experience in outbound telesales, particularly in the short-term insurance industry.
✔️ Include Relevant Qualifications: Ensure your FAIS Credits, RE5 qualification, and other insurance-related certifications are clearly listed.
✔️ Demonstrate Communication Skills: Emphasize your ability to communicate effectively, especially in a telesales or client-facing role.
✔️ Target-Driven Achievements: Provide examples of how you met or exceeded sales targets in your previous roles.
✔️ Focus on Compliance Knowledge: Show your understanding of compliance and regulatory requirements in the insurance industry.
✔️ Fluency in Languages: If you are bilingual (English/Afrikaans), mention this as it is beneficial for client communication.
