FNB South Africa
About the Role:
As the Transactional Enablement Lead, you will take ownership of the strategic development, execution, and optimisation of transactional banking services and related platforms. You will act as a catalyst for operational excellence, supporting product owners and teams across multiple business units to enable efficient and compliant transaction services.
This is a high-impact role focused on aligning technology, business processes, and customer needs to deliver seamless transaction execution across platforms.
Key Responsibilities:
🔹 Strategic Enablement & Delivery
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Define and lead the execution of transaction enablement strategies across key products.
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Develop frameworks that ensure scalability, compliance, and operational effectiveness.
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Drive cross-functional alignment and support product life cycle management.
🔹 Operational Support & Process Improvement
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Streamline transaction workflows and support continuous improvement initiatives.
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Oversee issue resolution processes to ensure quick turnarounds and customer satisfaction.
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Collaborate with teams to reduce friction points in the transaction journey.
🔹 Stakeholder Engagement
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Act as the primary liaison between technology, business, and operations teams.
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Manage relationships with internal and external partners to ensure smooth execution.
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Communicate project updates, risks, and milestones clearly to senior stakeholders.
🔹 Risk, Governance, and Compliance
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Ensure all enablement practices meet Absa’s risk, regulatory, and governance standards.
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Contribute to audit readiness, compliance checks, and internal control frameworks.
🔹 Team Leadership & Development
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Lead and mentor cross-functional team members involved in enablement initiatives.
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Foster a culture of accountability, innovation, and customer obsession.
Minimum Requirements:
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Bachelor’s Degree in Business, Finance, Technology, or related field (Honours or Master’s advantageous)
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5+ years in banking, financial services, or fintech industries, with a strong understanding of transactional processes
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Proven experience in business enablement, operations, or process improvement
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Strong stakeholder management and project leadership skills
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Familiarity with digital banking platforms, transactional security, and regulatory frameworks
Ideal Candidate Profile:
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Highly analytical with a data-driven mindset
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Proactive, adaptable, and comfortable with ambiguity
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Excellent communicator and collaborator across functions
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Strong execution focus with a passion for delivering customer-centric solutions
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Comfortable leading through influence and driving organisational change
Why Join Absa Group?
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Be part of a forward-thinking, purpose-led financial institution
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Influence how millions of customers transact daily
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Collaborate with top-tier talent in a diverse and inclusive environment
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Access to continuous professional development and career growth opportunities
Find similar jobs at:
👉 https://careerjunctionza.co.za/jobs/
📝 TIPS for CV – Transactional Enablement Lead Role
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Highlight Cross-Functional Projects: Detail your experience working across departments to enable process improvements and streamline operations.
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Demonstrate Operational Excellence: Showcase metrics such as transaction accuracy, reduction in process times, or platform stability.
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Use Action-Oriented Language: Use impactful verbs like “led,” “streamlined,” “enabled,” “executed,” and “resolved” to describe achievements.
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Showcase Stakeholder Engagement: Mention how you managed internal or external partnerships and improved communication flows.
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Add Tech Fluency: Include any platforms or systems (e.g., banking software, CRM tools) you’ve worked with that are relevant to transaction enablement.
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Customise for the Role: Align your CV with keywords from the job description (e.g., compliance, enablement, transaction lifecycle).
🌐 Company Website: https://www.absa.africa
To apply for this job please visit firstrand.wd3.myworkdayjobs.com.
