📍 Johannesburg & Cape Town, South Africa (Hybrid)
🏢 Old Mutual / OM Bank – 57 Heerengracht St, Foreshore, Cape Town, 8001
🆔 Job Requisition ID: JR-74184
📌 Full-Time | Hybrid Work

🔎 Job Overview

OM Bank, part of the trusted Old Mutual Group, is building next-generation digital banking experiences shaped for South Africans. This role is perfect for a designer who thrives in smart, collaborative teams and is passionate about crafting intuitive, human-centred digital journeys. You will work closely with cross-functional squads to shape experiences that are simple, accessible, and delightful — all aligned to OM Bank’s purpose of empowering customer prosperity.

📌 Key Responsibilities

🎨 UX & UI Design

• Develop wireframes, prototypes, and user flows that address customer pain points and leverage research insights.

• Create high-fidelity UI screens using the OM Design System to ensure consistent styling and behaviour.

• Support user research and help analyse behaviour patterns across digital journeys.

👥 Collaboration & Delivery

• Partner with Product Owners, Business Analysts, Developers, and other designers to ensure solutions are functional and feasible.

• Participate in usability testing and iterate based on evidence, data, and team feedback.

• Apply and maintain UX guidelines, design patterns, and shared design standards.

📊 Continuous Improvement

• Contribute ideas to improve the OM Design System and overall team workflow.

• Support evidence-based design through data interpretation, customer insights, and prototype validation.

• Maintain a detailed, structured portfolio of work that showcases problem-solving and design logic.

🎓 Required Qualifications & Experience

• Bachelor’s Degree in UX Design, Interaction Design, HCI, or similar.

• 2–5 years’ experience in UX/UI or product design roles.

• A portfolio demonstrating design thinking, UI craft, and problem-solving.

• Strong understanding of UX principles and human-centred design.

• Proficiency in Figma.

• Strong visual and interaction design abilities.

• Ability to follow a design system precisely and maintain consistency.

• Experience interpreting user research and translating insights into designs.

💡 Competencies & Personal Traits

• Curiosity & Growth Mindset

• User Empathy with a customer-first design approach

• Attention to Detail and pixel-perfect execution

• Collaboration & Communication skills

• Adaptability in a fast-paced product environment

• Professionalism and ability to work in regulated financial spaces

🔑 Key Selection Criteria

• Quality of portfolio & clarity of design thinking

• Evidence-based, research-informed design decisions

• Strong understanding of design systems

• Craftsmanship, consistency, accessibility compliance

• Collaboration maturity & responsiveness to feedback

• Growth potential and alignment with UX team culture

💼 Best CV Tips For this Role

• Show your portfolio first — link to it at the top of your CV.

• Highlight design process, not only final visuals.

• Include case studies with problem, approach, and outcome.

• Use clean, minimal, well-spaced CV formatting that reflects design ability.

• List tools (Figma, FigJam, Miro, Notion, Adobe XD) and rate proficiency.

• Add metrics to your projects — e.g., “Improved task completion rate by 20%”.

• Highlight collaboration experience with developers, product teams, or research.

• Keep your CV to 2 pages maximum with a clear structure and updated links.