Waiter at Viking Cruises – Apply Now!

About Viking Cruises

Viking Cruises, founded in 1997, is a globally recognized, award-winning travel company offering exceptional river, ocean, and expedition voyages. With over 250 prestigious awards, including #1 ratings from Condé Nast Traveler and Travel + Leisure, Viking is a leader in culturally immersive and destination-focused journeys designed for The Thinking Person®.

Why Work With Viking?

At Viking, you’re more than just crew—you’re family. We uphold a strong service culture called STAR Service, where we Strive for excellence, Treat guests like family, Always deliver, and Respect each other. As part of the Viking team, you’ll gain access to world-class training, ongoing development, and unforgettable global experiences.

🌟 Position Overview: Waiter

As a Waiter onboard a Viking ship, you’ll play a vital role in delivering outstanding dining experiences. You’ll lead your service station, supervise Assistant Waiters and Café Attendants, and ensure all guest expectations are exceeded—consistently upholding Viking’s high standards.

🧾 Key Responsibilities

• Supervise, control, and organize assigned service stations

• Lead a team of 2–4 Assistant Waiters or Café Attendants

• Handle reservations and room service dispatch as instructed

• Present and explain menu items and wine pairings knowledgeably

• Serve food and beverages efficiently in accordance with Viking’s STAR standards

• Execute F&B events such as cocktail parties and themed evenings

• Ensure sanitation and cleanliness in all working areas

• Maintain mise-en-place readiness 15 minutes before each service

• Participate in onboard events, safety drills, and embarkation duties

• Secure all equipment and stock, particularly during rough weather

✅ Requirements & Qualifications

• Minimum 2 years of experience as a Waiter in premium hospitality settings

• Proven knowledge of food, wine, and allergy protocols

• Previous shipboard experience is highly preferred

• Physically fit: able to lift heavy items and stand for long hours

• Fluent in English with excellent communication skills

• Impeccable grooming and hygiene standards

• Positive attitude, flexibility, and guest-focused demeanor

• Familiarity with health and safety policies, including Public Health protocols

💼 Reporting Structure

• Reports to: Restaurant Manager / Head Waiter

• Supervises: Assistant Waiters / Café Attendants

• Receives Instructions From: Hotel General Manager, Executive Chef, Sommelier

🛡️ Important Notes

• Visible tattoos are not permitted as part of our professional appearance policy.

• Offers of employment are contingent on passing all mandatory medical exams.

• A short video introduction may be requested but is optional.

• For more on how we handle personal data, please see Viking’s Privacy Policy.

📍 Ready to set sail on your next adventure?
Apply today and join a team where excellence and global travel meet!

🔗 Find similar jobs at: https://careerjunctionza.co.za/jobs/

📝 CV TIPS for Waiter Roles in Premium Hospitality

1. Highlight hospitality experience – List roles at hotels, cruise ships, or high-end restaurants.

2. Detail service skills – Include menu knowledge, wine pairing, and allergy awareness.

3. Include team supervision – If you’ve led other waiters or trained staff, highlight it.

4. Mention flexibility – Emphasize your ability to work under pressure and irregular hours.

5. Add certifications – List health & safety, food handling, or hospitality training.

6. Showcase global readiness – Language skills or experience working with international guests are a plus.

7. Keep formatting clean – Use bullet points and bold section titles to enhance readability.

🌐 Company Website: www.vikingcareers.com