Yes4Youth Bateleur Club Administrator – Apply Now!

Full-time

andBeyond Travel

Job Overview

&Beyond, a leader in the travel and tourism industry, is looking for an enthusiastic and detail-oriented Bateleur Club Administrator to join their Yes4Youth Programme in Sandton. This is an exciting opportunity for a young individual (under 27 years) to gain hands-on experience in the travel and reservations environment. If you have a passion for customer service, attention to detail, and a desire to work in a dynamic team, this could be the perfect opportunity to jump-start your career!

Key Responsibilities

  • ✔ Reservation Management:

    • Qualifying and distributing all incoming reservation requests for the Bateleur Club teams.
    • Checking availability and holding space for new requests while managing provisional reservations.
    • Assisting Travel Specialists with WETU itineraries and ensuring accurate and clear communication with the reservations team and suppliers.

  • ✔ Administrative Support:

    • Sending weekly administration reports to the team regarding bookings, outstanding payments, and provisional bookings.
    • Sending lodge day sheets to consultants for last-minute bookings and ensuring information accuracy.
    • Managing reconfirmations, vouchers, and ensuring itineraries match final confirmations sent to guests and suppliers.
    • Updating guest details and flight information in the system (Tourplan) and ensuring accurate pick-up and drop-off details are updated.

  • ✔ Team Collaboration:

    • Consistent communication with the reservations team, suppliers, and other stakeholders to ensure smooth operations.
    • Ensuring that all services and bookings are correct and that any discrepancies are promptly addressed.
    • Upholding &Beyond’s core values: Care for people, care for the land, and care for wildlife.

Knowledge & Skills Required

  • ✔ Industry Knowledge: Basic understanding of the travel industry and reservations environments.
  • ✔ Computer Skills: Proficient in MS Office (Outlook, Word, Excel). Experience with Tourplan or other reservation systems is a plus.
  • ✔ Communication Skills: Strong written and verbal communication skills in English.
  • ✔ Time Management: Excellent organizational skills with the ability to manage multiple tasks and deadlines effectively.
  • ✔ Attention to Detail: High level of attention to detail, ensuring accuracy in all bookings, communications, and reports.

Qualifications & Experience

  • ✔ Education: A Tourism/Travel-related qualification (degree or diploma).
  • ✔ Experience: 0-1 year of administrative experience in the travel industry or a similar environment.
  • ✔ Additional Requirements:
    • Must be a South African citizen.
    • Must be 27 years old or younger before 01 May 2025.
    • Must have Matric or a higher qualification.
    • Must not have been part of the Yes4Youth programme previously.

Personal Attributes

  • ✔ Strong interpersonal skills with the ability to work well in a team environment.
  • ✔ A sense of urgency and passion for guest delight and customer service.
  • ✔ Diligence and self-motivation to meet deadlines and stay on top of responsibilities.
  • ✔ Ability to share information and collaborate effectively with others.

Why Join &Beyond?

Working with &Beyond means becoming part of a forward-thinking company committed to excellence in customer service and responsible travel. You will gain invaluable experience in the travel industry, with opportunities to grow and make a meaningful impact. This role offers you the chance to work with a supportive and innovative team, while contributing to the company’s mission of sustainability and community development.

How to Apply

If you meet the qualifications and are passionate about starting your career in the travel industry, we encourage you to apply for this exciting role today! Simply click the “Quick Apply” button to submit your application.

Find similar jobs at: https://careerjunctionza.co.za/jobs/

TIPS for CV Related to this Post

  1. Highlight Relevant Education: Ensure your Tourism/Travel-related qualification is prominently displayed on your CV.
  2. Emphasize Any Travel Industry Experience: Even if it’s limited, mention any previous experience in the travel or hospitality sector, particularly if you’ve worked with reservations or customer service.
  3. Showcase Organizational Skills: This role demands strong time management and organizational skills, so make sure to highlight any experiences where you’ve successfully managed multiple tasks or deadlines.
  4. Focus on Communication Abilities: Since communication is key, emphasize your ability to work with both internal teams and external clients, especially in a customer-facing role.
  5. Demonstrate Passion for Customer Service: If you’ve had experience in customer service, explain how you exceeded client expectations and maintained strong relationships