Job Description
An innovative and rapidly expanding PropTech company,The Virtual Agent, has a permanent vacancy for an Account Manager based in Durban. At The Virtual Agent (TVA), we are transforming the real estate industry through innovative PropTech solutions that help property professionals work smarter, generate more opportunities, and grow their businesses
We are looking for a highly motivated and commercially driven individual who will be responsible for driving new business growth, managing and expanding existing client accounts, and building strong relationships within the real estate industry. The successful candidate will be passionate about sales, customer success, and technology, with the ability to identify opportunities and deliver measurable business growth
Duties and Responsibilities
Drive new business acquisition through prospecting, networking, referrals, and industry engagement
Achieve and exceed monthly, quarterly, and annual sales targets
Identify upselling and cross-selling opportunities within existing client accounts
Conduct client meetings, product demonstrations, and sales presentations
Build and maintain strong relationships with key clients and stakeholders
Manage client retention and ensure high levels of customer satisfaction
Deliver onboarding and product training sessions for clients
Represent TVA at industry events, conferences, and networking functions
Maintain accurate CRM records, sales reporting, and pipeline management
Travel nationally to support client engagement and business development initiatives
Minimum Requirements
Education and Experience
Matric plus a relevant tertiary qualification
Proven experience in Account Management, Sales, Business Development, or Customer Success
Demonstrated track record of achieving or exceeding sales targets
Experience managing and growing customer accounts
Experience within the Real Estate, PropTech, SaaS, Technology, or Digital Services sectors would be advantageous
Valid driver's licence and own reliable vehicle
Willingness and ability to travel nationally
Knowledge and Skills
Strong presentation, negotiation, and relationship-building skills
Excellent verbal and written communication skills
Strong sales and business development capability
Ability to work independently and within a team environment
Strong organisational, problem-solving, and time management skills
Intermediate proficiency in Microsoft Office
Passion for technology and innovation
Company Benefits
A competitive basic salary and performance incentive
Death, disability, funeral benefits plus Provident fund
Flexible, hybrid work environment that allows you to work autonomously and achieve great work/life balance
Learning and development opportunities
Opportunity to develop your career with a growing company and work alongside dynamic, energetic and passionate people
Strong start up culture with regular socials to help get to know your colleagues better