Requirements

A Senior/Grade 12 certificate plus appropriate experience in general office administration and data capturing. Candidates must be computer literate with a sound knowledge of word processing and spreadsheets. Good verbal and written communication skills. Practical experience in client services and letter and report writing. Experience in the national water use registration process. Knowledge of the National Water Act (Act 36 of 1998) and other relevant legislation. Ability to work under pressure.

Duties

Issuing relevant registration forms to users. Assist users in completing application forms. Check completion of application forms. Capturing application forms for new users. Amend the information of registered users as per the approved outcome. Generate confirmation documents. Prepare the registration certificate for approval. Copy and send out registration certificates to registered users. Keep records of correspondences received from the clients and decision documents in official property files. Fulfil help desk functions.