Our client, a Cape Town-based manufacturer, is looking for an Branch Operations Controller. They will responsible for the overall performance and day-to-day management of the branch, including administration, operations, sales and stock control. The role requires a hands-on, accountable individual who is honest, trustworthy, and reliable, capable of managing the branch independently while ensuring smooth operations and actively driving sales growth and customer satisfaction.
Salary: R25 000 CTC + Commission
Key Responsibilities
ADMINISTRATION & OPERATION
Manage daily admin: orders, invoicing, customer queries, cash and banking
Coordinate deliveries, collections and liaise with Head Office
Maintain customer records and general office processes
Supervise the branch driver/storeman and ensure duties are completed
Ensure reporting, compliance and smooth daily operations
SALES
Achieve monthly sales targets
Build and maintain customer relationships
Prepare and follow up on quotes
Identify new business opportunities and grow the customer base
Ensure high levels of customer service
New Business Development
STOCK & ASSETS
Manage stock ordering from Head Office, control and reconciliations
Monitor and resolve stock variances
Safeguard branch stock, assets, vehicle and premises
Minimum requirements
Matric
Previous experience in technical sales
5+ years' experience in similar branch/admin/operations role
Ability to achieve monthly sales targets
Strong customer service & communication skills
Good numerical accuracy and attention to details
Ability to manage stock and basic financial processes
Good communication and customer service skills
Ability to work independently and take ownership
Strong problem-solving and decision-making ability