OBJECTIVES MAIN FUNCTIONS OF THE JOB

Full installation & Decommissioning of communication cables in line with customer requirements (CAT5e, CAT6 and Fibre). This will include; installing, testing and labelling new cables, uploading test results and documenting cable routes within stipulated SLA turn around times

Testing and troubleshooting cabling issues which will include CAT6, Singlemode & Multimode fibre cabling with appropriate testing instruments, i.e. OTDR, Power Meter, Light Source, Copper & Coax testers, etc

Basic network understanding and troubleshooting methods, Loopback testing on copper, fibre, SFP's, etc

Power Distribution Unit (In Rack PDU) configuration, physical installation, firmware updates and fault finding.

Executing Remote Hands requests on behalf of clients, where the requirement will be to reboot servers, patching, labelling, auditing and Tape / Media swaps

Knowledge with working in the Wireless and PTP space. This will include the use of doing media conversion from fibre to copper and vice versa.

Comply to working methods ensuring all SLA and MSA's are achieved

Maintaining good working methods to ensure uptime of 99.99% of data cabling infrastructure

Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager

Conduct administrative tasks to ensure efficient and organized data centre systems

Ensure work operations are carried out in an efficient and timely manner.

Where necessary liaise with other support staff to ensure uptime maximization and delivery of high-quality services.

Compliance

Maintain compliance in accordance to all relative policies and procedures

Meet agreed inter-departmental OLA (Operational Level Agreement)

H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management

Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved

Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines

QUALIFICATIONS AND EXPERIENCE

Minimum 3 years relevant cabling experience required

5 years preferable

Good knowledge on Data Centre Environments preferable

Networking experience advantageous

Cabling and or Product certification required