Job Description
We are seeking a dynamic Human Resources Business Partner (HRBP) to operate at both strategic and operational levels, delivering an exceptional employee and leadership experience.
This role focuses on executing the people strategy and driving key HR initiatives aligned with business objectives in South Africa. The HRBP will manage the full employee lifecycle, including talent development, performance management, leadership development, employee engagement, and retention.
The ideal candidate will demonstrate strong business acumen, excellent interpersonal skills, and the ability to build trusted partnerships with stakeholders while aligning with culture and values.
HR Business Partners perform a specialized type of HR work focused on HR consulting to the business. This role focuses on partnering with business to shape the people infrastructure and culture needed to attract, engage, and retain the very best talent.
It entails working closely with business leaders to drive HR programs, talent management, employee engagement, performance management, workforce management and compliance.
It also involves influencing and driving HR solutions to business, through HR CoEs of talent acquisition, HR shared services, learning and development compensation and benefits, statutory and compliance services. Additionally, HRBPs are tasked with implementing people policies and HR programs for the organization
Responsibilities
Partner with business leaders to deliver the people strategy and implement innovative HR initiatives
Drive the rollout of employee programs and organizational development initiatives
Coach and support managers in adopting talent frameworks, tools, and best practices
Foster a high-performance, diverse, and inclusive culture
Act as a trusted advisor, providing accurate and timely HR guidance to leadership
Collaborate with Payroll, HR Shared Services, Legal, and other internal teams
Manage employee relations matters including disputes, performance improvement plans, disciplinary actions, and terminations
Facilitate clear and effective communication on all HR-related matters
Represent the company with professionalism and integrity both internally and externally
Qualifications
Selection/ Eligibility Criteria:
This role is only open to Band B2 and Band C1 employees across the business.
Band B2 employees may apply - minimum of 12 months' tenure in current role.
Band C1 employees may apply for a lateral movement - minimum of 12 months' tenure in current role.
Performance rating of 3.5 or higher in the last appraisal cycle.
Eligible under Progressive Disciplinary Policy - No warnings or disciplinary actions in the past 6 months.
No absence stage letters.
Completed the assigned Renew training modules designated to your band level.
Please note that you will need to pass any required assessments, as well as the mandatory background checks.
Relevant HR Experience.
Required Skills & Competencies:
Strong leadership and influencing skills
Ability to operate in a fast-paced, dynamic environment with agility
Excellent stakeholder management and relationship-building skills
Strong problem-solving and multitasking abilities
Excellent verbal and written communication skills
High attention to detail
Strong analytical capability (attrition, retention, engagement reporting)
Solid understanding of South African labour legislation and compliance
Flexibility to support extended or graveyard shift operations
Passion for continuous learning and driving impact
Experience Requirements
Minimum 5 years of HR experience (BPO industry advantageous)
At least 3 years' experience as an HR Business Partner