You're the person who notices the network blip before anyone else does. You've got tabs open on three servers, you know your way around a switch like it's an old friend, and the words "after-hours standby" don't send you into a spiral. If you thrive in a multi-tech environment supporting teams across the globe - and you can still explain what you did to someone who has never heard of Active Directory - this one's for you.
Local + remote office support
Own transport essential
After-hours standby required
What you'll need
3-5 years in infrastructure support across Windows Desktop and Server environments
Solid Microsoft 365 experience - Azure, Intune, Teams Rooms
Networking know-how - switches, VoIP, LAN/WAN
Cloud technologies experience
Disaster recovery setup and configuration
1st and 2nd line support with SLA-driven ticketing discipline
Comfortable liaising with IT suppliers and ISPs
High attention to detail - you spot the typo in the config before it causes an outage
Nice to have
CompTIA A+, Network+ or Security+ certification