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Junior Operations Manager

Mayfly Agri (Pty) Ltd North West 5 days ago
Full-time
Customer Service

A well-established leading provider of affordable solar-powered security cameras and farm security solutions based in Schweizer-Reneke, is looking for a versatile and energetic Junior Operations Manager to act as a hands-on 2IC. This all-rounder role will support the owner in running the day-to-day business. The position combines strong client service, team leadership, sales support, and administration in a fast-paced environment. The successful candidate will be expected to take ownership, work independently, and help drive both operational efficiency and client satisfaction.

Minimum requirements for the role

Must have a National Senior Certificate

Minimum 3 years' relevant experience with a proven people-management track record

Tech-savvy with the ability to learn new systems and tools quickly, including the use of AI applications

Fully bilingual in Afrikaans (home language strongly preferred) and English

Currently based in Schweizer-Reneke or willing to relocate to the area

Must have a valid driver's licence and access to own reliable transport

The successful candidate will be responsible for:

Serving as the primary point of contact for clients, delivering responsive, helpful support, and ensuring the timely resolution of inquiries and issues.

Building and maintaining strong client relationships through proactive follow-up, excellent communication, and effective relationship management.

Overseeing and coordinating day-to-day operations to ensure smooth business functioning and high service standards.

Leading, supervising, motivating, and developing the team, fostering accountability and a positive, high-performance culture.

Supporting sales activities by engaging with existing and potential clients, preparing quotations, and contributing to revenue growth.

Identifying and pursuing new sales opportunities within the agricultural sector.

Managing administrative tasks, including scheduling, documentation, reporting, invoicing support, and general office processes.

Quickly mastering and effectively using company systems and technologies, including solar PTZ cameras and related software.

Taking full ownership of tasks and projects, solving problems independently, and adapting quickly in a dynamic environment.

Collaborating with senior management on operational improvements and contributing ideas to support business growth and efficiency.