Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

Innovative/ critical thinking/ and problem solving skills

Good attention to detail and levels of accuracy

Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.

Time management and planning skills

Ability to effectively prioritize and execute tasks in a high pressure environment

Ability to work independently and in a team orientated environment

Service driven, a sense of urgency and a team player.

Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

Grade 12 is essential.

Maths (Minimum Level 4 - 50%)

English (Minimum Level 4 - 50%)

Maths Literacy (Minimum Level 5 - 60% )

2nd language (Minimum Level 4 - 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements

Not be engaged in post Matric studies or formal employment;

Not have completed any previous Learnership.

Be between the ages of 18 and 25 years;

Have effective communication skills in the written & verbal English language;

Possess basic computer skills mainly MS Excel & MS Outlook