Description

Pentravel, a division of Cullinan Holdings, is a leading leisure travel company, and are seeking dynamic Sales and customer-oriented Travel Consultants to join their teams in Johannesburg. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travellers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales experience and the ability to work well under pressure, we want to hear from you.

Responsibilities

Build and maintain strong relationships with customers to ensure repeat business and referrals

Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs

Provide expert advice on travel destinations, including visas and travel insurance

Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners

Maintain accurate records and client details, using the company's operational systems

Manage customer complaints and queries in an efficient and professional manner

Keep up-to-date with industry trends

Requirements

Minimum of 1 years' experience in a sales and target driven role

Excellent communication skills, both written and verbal

Strong sales and customer service skills

Ability to work well under pressure and to tight deadlines

Proficient in the use of reservation systems, such as Amadeus is advantageous

Passion for travel and knowledge of popular travel destinations

As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.

We will be recruiting in line with our employment equity obligations