About the job
Purpose of the role
Responsible for coordination of all activities related to GIBS Youth employment and development programmes (YES)
Assist senior and executive management in the IT and Operations space with the delivery of high quality, professional engagements.
Responsibilities include but are not limited to
Youth Employment and Development and Services
Recruitment and Onboarding
Coordinating the recruitment of candidates for YES programmes.
Participating and contributing to the interview and selection process.
Ensuring that successful YES candidates are onboarded effectively, with appropriate induction and training.
Training
Engaging stakeholders with the Service Delivery Manager (SDM) to ensure appropriate training of YES candidates is in in place.
If required, administration of the relationship with training service providers (internal and external) to develop skills of YES candidates, or mentors.
Monitoring and reporting on training progress and outcomes.
With the SDM, maintain a relationship with HCD Training to ensure alignment to the broader school training regime.
Talent Placement and Development
Central contact point for matters relating to YES candidates, placement performance and issues.
Assist with deployment of YES candidates to business units in line with desired outcomes.
General administration of the Youth programmes
Administration of BBBEE objectives pertaining to YES programmes.
Evaluation and reporting of performance of candidates with mentors.
Provide or coordinate support to YES candidates where required.
Class Support (where digital modes require the use of session production)
Scheduling and deploying session production from the YES pool to events requiring synchronous online components.
First line escalation point for faculty and programme management with regards any issues related to YES support, working with SDM where required.
Reporting on utilisation and issues.
Operations Management Support
Assist senior and executive management ensuring the office of the COO/CIO presents a professional face to the business by supporting consistency and quality of key deliverables.
Monitoring key meetings such as OpsCo and SteerCo to ensure management is adequately prepared, and that they prepare and circulate artefacts such as agendas, minutes, and other documentation timeously and professionally.
Coordinating follow-up on action items for key meetings.
Assist with documentation and reports if necessary.
Coordination (project administration) of special projects as needed.
Assist with research and data collection for special projects as needed.
QUALIFICATIONS AND EXPERIENCE
Degree or equivalent qualification
Project administration experience or qualifications would be beneficial.
Experience with session production and technologies deployed at GIBS, such as Zoom, Teams, Blackboard.
Experience working with internship, graduate, or youth development programmes.
COMPETENCIES
Knowledge
Session production in education, particularly hybrid engagement.
Project administration / management.
Skills
General administration.
Supervision of groups of junior people.
Microsoft productivity tools such as Office and Outlook.
Media and audio-visual technologies such as Zoom, Teams.
Attributes
Confident
Strong communicator
Interpersonal skills, empathic
Attention to detail
Time management