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Regional Ocean Freight Operations Risk Management & Compliance Manager

DHL Gauteng 2 months ago
Full-time
Legal

Dangerous Goods & Safety Compliance

Enforce Dangerous Goods compliance under the IMDG Code and IMO / SOLAS

Ensure DG declarations, documentation and processes are correct, complete, and auditable.

Coordinate DG audits and corrective actions.

Security Filings & Trade Compliance Oversight

Ensure compliance with applicable security filing regimes, including ISF, AMS, ENS and ICS2

Enforce timeliness, accuracy and evidence retention

FMC / OSRA Governance and Enforcement

Act as the regional enforcement authority for FMC / OSRA compliance covering:

OTI / NVOCC / Freight Forwarder roles

NRA / NSA discipline and acceptance

Tariff and rate governance

OSRA‑compliant billing and D&D transparency

Ensure that non‑compliant activity is prevented upstream, not corrected after the fact.

Maintain the Regional Delegation of Authority (DoA) Matrix for all FMC‑relevant activities

Ensure the DoA is explicit, role‑based and enforced operationally and systemically

Resolve conflicts where commercial pressure conflicts with regulatory compliance obligations.

FMC / OSRA Control Effectiveness

Ensure preventive and detective controls are operating effectively across the Region, including:

Rate‑source lock

NRA acceptance capture

D&D invoice compliance checks

Evidence integrity and retention

Drive remediation where controls are bypassed, inconsistently applied, or ineffective.

Ensure regional execution complements global control design and testing

Audit Readiness & Evidence Pack Management

Own regional audit readiness for internal mock audits, global assurance testing, FTA's and external audits from regulators including but not limited to BEIC / FMC audits

Coordinate compilation of complete, indexed evidence packs across all countries in-region.

Ensure evidence packs meet regulatory requirements, retention timelines and global controls & assurance standards

Monitoring, Testing & Coordination

Coordinate regional execution of monitoring and testing activities led by Global Controls & Assurance.

Support shipment‑level audits and deep dives by ensuring availability of files and data, providing regional context and driving immediate containment actions where required

Corrective & Preventive Action (CAPA) Governance

Ensure all MAJOR and CRITICAL findings in the Region have documented root cause analysis, assigned accountable owners and evidence‑based closure

Track recurrence and drive preventive actions.

Escalate systemic or repeated failures promptly.

Training, Awareness and Capability Building

Enforce mandatory training and certification for all in‑scope roles.

Ensure 100% FMC certification before access to U.S.‑trade execution (training-based system access gating).

Ensure 100% DG certification before access DG shipment execution (training-based system access gating).

Ensure training content reflect real audit findings, regional risk patterns and enforcement exposure

Maintain LMS completion data for gating and audit evidence.

Agent & Third‑Party Compliance

Enforce agent compliance standards, including FMC registration / eligibility verification, periodic attestations and risk‑based sampling of agent‑handled files

Suspend or restrict agent activity where compliance risk exists

Operating Model & Cadence

Daily "red queue" review (blocked bookings/invoices, missing NRA acceptance, missing D&D fields, etc)

Weekly regional compliance audits/sampling, capturing of top exceptions (Pareto), identification of repeat causes and assignment of CAPA owners and due dates

Monthly Regional Assurance Review and reporting including sampling results, CAPA status and compliance training completions status

Monthly consolidated regional reporting inputs to global Board pack

Now, here is what we need from you!

Deep hands‑on knowledge of FMC / OSRA and maritime compliance

Strong operational enforcement capability

Audit readiness and evidence discipline

High credibility with senior operational leadership

Degree in Compliance, Law, Supply Chain, or Business preferred

8 - 15+ years in ocean freight operations, compliance, or audit roles

Demonstrated experience handling FMC / OSRA compliance in practice

Strong leadership in a matrix environment

Fluent in English; additional languages are an advantage.

Willing and able to travel approximately 15%.