Requirements
Grade 12 certificate
At least 2 years' experience in participant retention, follow-up, adherence support, or community-based health programmes.
Experience in participant tracing, follow-up, or lost-to-follow-up (LTFU) management
Knowledge of HIV/AIDS, adolescent sexual health, PrEP
Experience in Addressing barriers to participation by coordinating logistical support (e.g., transport assistance, flexible appointment scheduling and appointment reminders)
Experience with Data and Compliance: Track participant retention rates, draft protocol-specific retention Standard Operating Procedures (SOPs and compile routine reports on attrition
Intermediate computer skills (MS Word, Excel, PowerPoint)
Fluency in English and/or Afrikaans and/or IsiXhosa
Ability to take initiative
Attention to detail
Ability to work with teams and independently
Good planning and organising
Time management
Advantageous:
Experience in a community-based research projects
Valid Driver's license
Good Clinical Practice (GCP) Certificate
Training in PrEP (including lenacapavir)
Responsibilities
Participant Retention & Follow-up
Maintain regular communication with participants and address any concerns or challenges
Conduct follow-up activities, including telephonic follow-ups and home visits
Track participant appointments and proactively follow up on missed visits
Develop and implement retention plans to enhance participant engagement and minimise loss to follow-up
Participant Engagement & Support
Support participant counselling activities and provide basic adherence support
Facilitate youth reference group (YRG) and/or intervention sessions in alignment with project objectives
Support participant engagement initiatives to strengthen retention and study participation
Study Coordination & Support
Support the research team with study-specific activities, including focus group discussions, consent form quality control, and participant follow-up
Collaborate with the research team to support recruitment strategies aligned with study objectives
Support recruitment activities on mobile clinics and assist with community-based surveys
Data Management & Reporting
Maintain accurate and up-to-date records of recruitment and retention activities
Develop and manage retention tracking tools, including weekly and monthly PrEP retention reports
Provide regular activity updates and progress reports to the project team
Follow up on HIV self-test results and capture data accurately in REDCap
Conduct informed consent form (ICF) quality checks and report findings to the Project Manager.
Operational & Clinical Support
Work closely with clinical staff to support PrEP and STI treatment packaging and distribution
Coordinate PrEP courier services and liaise with the Data team regarding scheduled deliveries
Administrative & Compliance
Assist with filing and maintaining research documentation and participant records
Ensure strict adherence to confidentiality and ethical research standards
Perform any other project-related duties as required