Introduction

Are you passionate about customer service and interested in an exciting opportunity? Unicare is looking for a Sales Assistant (Cosmetics) to join the Front Shop Team. This role will be based in the 24hr Pharmacy in Bellville, Cape Town.

Job Description

Purpose:

To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.

Job Objectives:

Assist customers on the shop floor with product queries and directions

Restock shelves and maintain clean, orderly displays

Monitor product expiry dates and ensure rotation of stock

Support in receiving and unpacking deliveries

Work closely with all other departments to ensure efficient store operations

Uphold high standards of customer service at all times

Handle customer queries promptly and professionally

Keep up to date with promotions

Administration - Do Quotations and check emails

Do Calibrations of Blood Pressure Monitors

Minimum requirements

Minimum Educational Requirements

Education

Essential: Matric/Grade 12

Experience in cosmetics

Retail in sales or service environment (Desirable)

Experience

Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)

Job related knowledge and skills

Retail/FMCG background

Knowledge of customer service excellence

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Selling skills

Merchandising skills

Competencies:

Essential:

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Coping with Pressures and Setbacks