Key Responsibilities Include but Are Not Limited To
Proactively identify, pursue, and secure new business opportunities within the corporate, conferencing, retail, wholesale, PCO, and domestic travel markets
Conduct regular sales calls and client visits to generate new business and strengthen existing relationships
Analyse prospective clients' business needs and prepare comprehensive client profiles and sales strategies
Prepare and present tailored proposals that are commercially viable and aligned with client requirements
Build, maintain, and expand a strong regional and corporate client database
Maintain regular communication with clients to ensure exceptional service delivery and encourage repeat business
Work closely with operational teams to ensure seamless implementation of new contracts and client requirements
Host and entertain prospective clients through site inspections, educational visits, and familiarisation experiences
Deliver engaging product presentations and training sessions to clients and industry partners
Attend networking events, trade shows, client functions, and industry events to promote the properties and strengthen brand awareness
Develop and implement creative sales initiatives and targeted action plans to maximise business opportunities
Research market trends, competitor activity, and emerging opportunities to maintain a competitive advantage
Monitor sales performance and consistently work towards achieving and exceeding revenue targets
Represent the company professionally and uphold the highest standards of service excellence at all times
Criteria
A relevant tertiary qualification in Hospitality Management, Sales, Marketing, Business Management, or a related field will be advantageous
Minimum of 3 years' experience in a sales role within the hospitality, tourism, or luxury travel industry
Proven track record of achieving sales targets and generating new business
Strong understanding of the corporate, conferencing, domestic travel, wholesale, and PCO markets
Excellent knowledge of hospitality operations and luxury guest experiences
Outstanding communication, presentation, negotiation, and relationship-building skills
Highly organised with strong planning, time management, and administrative abilities
Commercially minded with the ability to identify and capitalise on new business opportunities
Self-motivated, proactive, and results-oriented with the ability to work independently
Professional appearance and confident interpersonal skills
Valid driver's licence and willingness to travel regularly for client meetings and sales activities