Responsible for achieving sales targets:
Orders Management
Ensure orders are received in line with monthly budget targets
Turnover Growth
Increase turnover of existing customers through upselling and cross‑selling
Set and achieve overall revenue targets for each account
Focus on "sell through" rather than "sell to" strategies
Product Range Expansion
Identify opportunities to win business where customers currently favour competitors
Strengthen relationships to ensure customer loyalty and reduce competitor influence
Customer Retention
Keep customers informed of new products, promotions, and marketing programs
Provide feedback to management on customer needs and responses
Customer Service
Communicate proactively about any supply chain delays
Assist customers with tenders and quotes when required
Provide feedback on sales performance by product category
Keep customers updated on rebate achievements
Key Accounts Management:
Customer Feedback
Capture and share critical market information on Skynamo to keep management informed
Independent Service Delivery
Build trust and confidence with customers through consistent service, industry expertise, and product knowledge
Minimize reliance on management by resolving issues directly
Complaint Resolution
Address and resolve customer complaints and queries effectively to ensure satisfaction
Tracking & Monitoring
Manage customer expectations regarding stock and delivery
Track customer performance by month, quarter, and year
Identify product categories requiring special attention
Responsible for sales planning:
Product & Catalogue Training
Develop and demonstrate specialist knowledge of Agrinet's products as well as competitor offerings
Identify training needs and deliver relevant sessions highlighting product benefit
Requirements
Strong understanding of key account management and general sales principles
Solid product knowledge across relevant categories
Willingness to travel
Minimum of 2 years' proven sales experience in the retail, agricultural, or industrial sectors
Qualifications
National Senior Certificate