Position Purpose
To provide underlying technical, functional and data support to the SAP Asset Accounting (AA), Financial Accounting (FI) and Controlling (CO) processes in TRIM that require the usage of complex ERP (Enterprise Resource Planning) information systems by Transnet Rail Infrastructure Manager employees; ultimately aiding in providing better systems & process controls; more accurate financial and other reporting sub-processes; more efficient methods of transacting; and upskilling the employees using those systems.
Position Outputs
Provide training & test end users on SAP AA/FI/CO modules & related important information to ensure user process & transaction knowledge is strong. (Also provide remedial fixes to users needing it). To provide process understanding and enhancement support to relevant SAP processes. Provide telephonic, teams, and e-mail support to users experiencing system errors on SAP AA/FI/CO modules, or those unable to complete specific transactions; and provide period-end technical jobs for TRIM. To ensure SAP roles (transactional) are granted and controlled via the appropriate risk management tolls (currently GRC) to ensure Business Process Owners mitigate all medium; high and critical risks, and provide safe password resetting. Provide information to SAP Coe for system errors/issues that are revealed as non-user faults, and need addressing. Provide testing on fixes. Provide testing, data services to the business on projects, system changes etc.