Purpose of the role

To work closely with Clients to promote and assist the sales of Spares and Wears as well as Field Services, Regular equipment inspections and equipment audits done and feedback provided to the Client and FLS

Liaise with customers to meet their requirements and needs in respect of equipment reliability.

Key Accountabilities

Provides service and customer support during field visits or dispatches of products

Manages all on site installation, commissioning, configuring, calibrating, repair, maintenance and test tasks, typically of a more complex nature

Diagnoses errors or technical problems and determines proper solutions

May determine when products should be upgraded or replaced

Promotes a culture of personal and team safety, including others who may be affected by the company's operational activities

Key Competencies

Applies specialist and detailed expertise to promote FLS Equipment, spares and wears

Develops job knowledge and expertise through continual professional development.

Knowledge of the interaction between technical and commercial issues and customer requirements.

Ability to select between major/minor technical issues. Notify the relevant departments.

To understand market requirements and trends.

Knowledge of the basic principles and structures for minerals processing plants

Ability to study, understand and solve technical problems.

Ability to present and explain technical issues.

Read technical drawings and specifications

Understand the objective with effective reporting.

Ability to summarize complex issues into essentials issues.

Customer Service Experience.

Experience within a FS Department.

Requirements

Qualification - Trade or relevant technical qualification

Service & Sales experience of mineral processing equipment

Deadline:13th March,2026