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Workshop Manager

andBeyond Mpumalanga 5 days ago
Full-time
Retail

Duties and responsibilities

Fleet Management

Generators

Administration

Workshop Staff

Fleet Management

Vehicle & Plant Inspections

Service Schedule

Services of Vehicle & Plant

Ensure maximum turnaround of vehicles in the workshop.

Minimize down time of all vehicles.

Ensure that workmanship is of the highest possible standard.

Quality control and testing of vehicles. Required to drive as many of the vehicles on the reserve at least once per month.

Test drive every vehicle that comes out of servicing - to ensure that every vehicle has been serviced/repaired to the highest standard.

Liaise with H.O.D's on any large costs and/or delays in vehicle repairs.

Ensure that game drive vehicles are presentable "in the eyes of the guest" at all time.

Follow up on all outsourced work and ensure that it is of the required standard.

Liaise with group Fleet Manager on major repairs.

Update Reserve management on condition of fleet and advise when equipment becomes costly to maintain.

Generators & Infrastructure

Oversee maintenance and servicing of all standby generators

Always ensure generator reliability and readiness

Administration

Month End

Stock Take

Responsible to do a physical month end count with the WORKSHOP STOREMAN

Submission of stock value is sent to finance/accounts together with recharges at the end of the month.

Recharges

Spares & Parts

PANStart - andBeyonds Finance, Recording & Management System

All invoices for goods received to be captured in PAN as soon as possible but within the same calendar month of invoice date

All stock on quick books to be allocated to the correct vehicle

At month end all invoices are closed, printed and placed in the correct vehicle files

Back up the Quick Book file onto an external hard drive every month

Vehicle Files

Create & maintain a file for every vehicle

Job cards and invoices to be filed at the end of every month into the relevant vehicle file

Invoice Files

Create & maintain a file for all invoices

To be filed as per supplier

Vehicle Licensing

Ensure that all vehicles are licensed and road worthy

Create and maintain a separate file for all vehicle log books and licenses

Telephones

Responsible for the workshop telephone and cell phone

Personal calls to be deducted from company cell and landline phones.

Petty Cash

Submit a monthly reconciliation to accounts/finance of the workshop petty cash

Ensure safe keeping of petty cash in the workshop office

Workshop Expenses Budget Line

Responsible for this budget line

Report queries on Management Accounts and Ledgers to the Reserve manager or Financial Controller

Ensure that all spares coming out of the storeroom are fitted on the vehicles

All spares are charged out to the vehicles that they have been fitted onto

All recharges are sent to the accounts/finance team at month end

Compile a summary of recharges at the end of each month - this is sent to finance/accounts team

Responsible for the ordering of vehicle spares and ensuring that company is not overpaying for parts.

Make sure that spares ordered are received

Invoices processed and submitted timorously for payment in the same month of receiving goods

Ensure that a healthy par stock is maintained

Ensure that the storeroom is secure at all times and there are tight controls

Make sure that all stocks are secure and that there is no pilferage.

Sustainability Reporting

Take ownership of workshop-related sustainability reporting, including tracking fuel usage, generator performance, and waste management

Maintain accurate records to support internal reporting, audits (including Eco Audit), and compliance requirements

Identify and implement opportunities to improve operational efficiency and reduce environmental impact within workshop and fleet operations

Drive initiatives to improve fleet efficiency and reduce environmental impact in line with &Beyond sustainability commitments

Ensure compliance with environmental best practices in the handling and disposal of oils, parts, and hazardous materials

Workshop Staff

Recruitment

Responsible for hiring and vetting of all workshop staff.

Responsible for induction of staff/filling in all necessary paperwork associated with hiring of new staff

Ensure that all workshop staff have a Letter of Employment

Provident Fund forms are signed and completed

All other necessary staff file paperwork (Medical Aid/ID copies/bank accounts/salary is communicated to HR/Payroll accounts

3 month performance reviews are completed on their due date and record sent to HR

Staff Development/Motivation

Ensure that all workshop staff has the technical know-how to repair vehicles/plant & perform their jobs efficiently.

If lacking need to do training.

Identify growth opportunities for workshop staff.

Have regular team building exercises with workshop staff.

Six monthly performance reviews done with all Workshop Staff members and filed with HR.

Control & Discipline

Responsible for giving permission and controlling all workshop staff visitors.

Responsible for dealing with any workshop staff disciplinary issues.

Day to day management of workshop staff.

Familiar with &Beyond Disciplinary Policy and Procedures.

Communication

Responsible for communicating relevant information to staff through formal meetings weekly or as and when required.

Updating the workshop notice board with relevant information pertinent to the workshop staff.

Time Book

Responsible for the Workshop Staff timebook

Leave

Responsible for Workshop Staff leave cycles and recording of leave.

Keep track of staff sick leave, family days.

Health, Safety & Compliance

Ensure full compliance with health and safety standards within the workshop

Maintain safe working conditions, including proper use of PPE and certified equipment

Ensure all staff are trained and competent in equipment usage

Maintain first aid readiness and emergency preparedness

Uphold company policies and procedures at all times

SKILLS REQUIRED

Communication skills - with guests and fellow staff members

Standard of your work must exceed

Good organisational ability

Lateral thinking ability

Initiative

Must adhere to World Class Hospitality and Service Standards

Professional, courteous

Must be able to lead people and correct things when needed

Honest, have good integrity, proactive and driven person who has career ambition

KNOWLEDGE REQUIRED:

Hospitality

Environment

The surrounding communities

The country

Company Knowledge (&BEYOND as well as Wild Impact) is advantageous

Valid unendorsed SA driver's license essential & PDP

PREVIOUS WORK EXPERIENCE REQUIRED:

Must have at least 3 - 5 years' experience as a Manager in a similar sized operation.

Must be experienced/qualified in all vehicle mechanics

Able to handle pressure, and still operate effectively

Energetic, proactive person

Good interpersonal skills - able to function as part of a team

Attention to detail and initiative

Diligence and self-motivation to meet deadlines and keep on top of your job

Willingness/ability to share information and teach and inspire others