Job Details

📍 Location: Johannesburg, Gauteng, South Africa
🏨 Hotel: Protea Hotel Johannesburg Wanderers
🏢 Company: Marriott International
💼 Job Title: Mgr – Human Resources II
🕒 Job Type: Full-Time
🆔 Job ID: 26051730
📂 Department: Human Resources

Company Overview

Marriott International is a global leader in the hospitality industry, known for its commitment to excellence, diversity, and employee development. Through brands like Protea Hotels by Marriott, the company delivers world-class service across Africa and beyond.

With over 60 hotels across multiple African countries, Protea Hotels is one of the continent’s most recognized hospitality brands, offering employees the opportunity to grow within a global network.

Job Overview

The HR Manager (Mgr – Human Resources II) plays a key role in supporting the daily operations of the Human Resources department within the hotel.

This role focuses on recruitment, employee relations, training and development, compensation, and compliance, ensuring that HR services align with business goals while enhancing employee experience and operational performance.

Key Responsibilities

Recruitment & Talent Acquisition

Support the full recruitment lifecycle including sourcing, interviewing, and hiring
Build relationships with external recruitment partners and attend job fairs
Ensure recruitment processes align with HR policies and diversity goals
Provide guidance to management on selection procedures

Employee Benefits & Administration

Manage unemployment claims and related reporting
Audit HR reports and ensure accuracy of employee records
Support benefits administration processes

Training & Development

Coordinate onboarding and orientation programmes
Ensure employees receive proper training for their roles
Support ongoing learning and development initiatives
Promote a strong service culture aligned with hospitality standards

Employee Relations

Maintain effective communication channels across the property
Handle employee concerns using an open-door policy
Support disciplinary processes and ensure consistency
Collaborate with management to resolve workplace issues

Compliance & HR Governance

Ensure employee files and records meet legal requirements
Maintain confidentiality and secure handling of sensitive information
Support safety initiatives and workplace compliance standards
Manage workers’ compensation and incident reporting processes

Qualifications & Experience

Education

High School Diploma (Matric) with 3 years HR experience

2-year Diploma/Degree in HR, Business Administration, or related field with at least 1 year HR experience

Experience

Experience in HR, operations, or a related professional environment
Exposure to hospitality HR practices is advantageous

Key Skills & Competencies

Strong knowledge of HR processes and labour compliance
Excellent communication and interpersonal skills
Ability to manage multiple HR functions simultaneously
Strong attention to detail and organisational skills
Problem-solving and decision-making capability
Ability to work in a fast-paced hospitality environment

CV Tips for Applicants

Highlight HR experience in hospitality or service industries
Include experience in recruitment, employee relations, and training
Show measurable impact (e.g., improved hiring turnaround time)
Emphasise compliance and HR administration experience
Keep your CV concise, structured, and tailored to HR roles

Benefits of Joining Marriott

Work for a globally recognized hospitality leader
Career growth within an international brand portfolio
Exposure to world-class HR practices and systems
Inclusive and diverse workplace culture
Opportunities for professional development and advancement

Company Policy

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company maintains a strict no-fee recruitment policy and does not charge applicants at any stage of the hiring process.

To apply for this job please visit careers.marriott.com.