Receptionist at The Lancet Laboratories – Apply now!

📌 JOB DETAILS

🏢 Company: Lancet Laboratories
📍 Location: Lenasia, Johannesburg, South Africa
💼 Position: Admin Clerk / Receptionist
⏳ Contract Type: Permanent
📅 Closing Date: 21 January 2026
🎓 Qualification: Grade 12 / NQF Level 4

🏢 COMPANY OVERVIEW

Lancet Laboratories is a leading medical pathology service provider in South Africa, offering comprehensive diagnostic services to hospitals, clinics, and patients nationwide. The company is committed to excellence in patient care, accurate diagnostics, and maintaining the highest standards in laboratory services.

🧾 JOB OVERVIEW

The Admin Clerk / Receptionist will manage the receiving, registering, and distribution of patient samples, ensuring accurate information capture and timely processing. The role includes administrative and reception duties, handling patient and client queries, and supporting laboratory operations in line with standard operating procedures.

This position is suitable for candidates who are organized, detail-oriented, and able to work in a fast-paced healthcare environment.

📝 KEY RESPONSIBILITIES

• Administer sorting and distribution of samples according to SOPs to prioritise specimens for laboratories

• Register and log samples accurately, handle queries, and ensure timely processing

• Dispatch specimens to labs, monitor progress, and manage report filing

• Conduct hospital rounds to distribute reports and collect samples

• Track courier deliveries and resolve any delays in specimen processing

• Investigate pre-analytical process bottlenecks and implement corrective actions

• Maintain housekeeping in work area and prepare equipment according to SOPs

• Monitor stock levels, order materials, and deliver stock to doctors’ rooms

• Provide excellent customer service to patients, medical professionals, and staff

• Manage reception area, direct clients, and handle cash banking per SOPs

• Scan patient forms into laboratory systems (Oculus) and resolve scanning issues

• Adhere to Lancet uniform and operational protocols

🎓 QUALIFICATIONS

Education

• Grade 12 / NQF Level 4 (BSc Degree advantageous)

Experience

• 0–1 year relevant administrative experience

Skills & Attributes

• Strong administrative skills and attention to detail

• Excellent interpersonal, empathy, and communication skills

• Customer orientation and telephone etiquette

• Ability to handle nervous/distressed patients

• Teamwork, patience, flexibility, and sensitivity

• Business numeracy and confidentiality awareness

📄 CV TIPS

• Highlight relevant administrative or reception experience, even if short-term

• Mention familiarity with laboratory or medical systems, if applicable

• Keep CV clear, concise, and professional (1–2 pages)

• Demonstrate strong communication, organizational, and customer service skills

• Include Matric/Grade 12 results and any relevant certificates

🎯 BENEFITS OF JOINING LANCET

• Work in a professional, supportive healthcare environment

• Gain experience in medical laboratory operations and patient services

• Develop transferable administrative and organizational skills

• Exposure to laboratory systems and healthcare compliance procedures

📜 COMPANY POLICY

Lancet Laboratories is an equal opportunity employer committed to diversity, equity, and inclusion. Personal information provided during recruitment is processed according to applicable data protection laws. All employees and candidates are expected to comply with company policies and operational standards.

Important Notes:

• Only online applications will be considered

• Closing Date: 21 January 2026 at 00:00

• Compensation is based on qualifications and experience