Senior Client Advisor at The Louis Vuitton – Apply Now!

🧾 Job Details

📌 Job Title: Senior Client Advisor
🏢 Company: Louis Vuitton
📍 Location: Johannesburg, Gauteng, South Africa
🕒 Employment Type: Full-Time
📄 Contract Type: Permanent

Company Overview

Louis Vuitton is one of the world’s most iconic luxury brands, renowned for craftsmanship, innovation, and timeless style. At the heart of the brand is an unwavering commitment to delivering exceptional client experiences rooted in authenticity, excellence, and meaningful relationships.

Louis Vuitton fosters a culture where passion for luxury, people, and performance come together to create unforgettable moments for every client, every visit.

Job Overview

As a Senior Client Advisor, you will serve as a Brand Ambassador and role model within the store, ensuring every client interaction reflects the Louis Vuitton Promise. You will build deep, long-term relationships with clients, guide them across all product categories, and elevate the overall store performance through leadership, mentoring, and advanced clienteling.

This role combines high-touch client engagement with operational support, contributing to both commercial success and team development.

Key Responsibilities

• Act as an exceptional Client Advisor and role model for the store team

• Deliver personalised, elevated client experiences across all Louis Vuitton product categories

• Achieve individual and team sales objectives while supporting overall store targets

• Proactively develop and maintain long-term client relationships through advanced clienteling

• Recruit new clients and nurture existing relationships using available tools and insights

• Demonstrate exceptional brand, product, and craftsmanship knowledge

• Uphold Louis Vuitton grooming, behaviour, and service standards at all times

• Support Team Managers in promoting a client-centric culture within the store

• Assist with daily store operations including floor management, stock control, and opening/closing duties

• Mentor and support Client Advisors through coaching, buddy systems, and onboarding of new team members

• Lead by example during high-end events, animations, and virtual appointments

• Support management by understanding and applying company policies accurately

Additional responsibilities may include:

• Supporting stock and store operations

• Assisting with visual merchandising and after-sales activities

• Championing a specific product category

• Acting as a key point of contact for Country Merchandising by providing feedback on product performance, client insights, market trends, and opportunities

Skills and Experience

• Proven experience in luxury retail or high-end client-facing environments

• Strong sales leadership and advanced clienteling capability

• Excellent communication and interpersonal skills

• Ability to build trust-based, long-term client relationships

• High level of professionalism, attention to detail, and brand sensitivity

• Strong teamwork skills with the ability to mentor and inspire others

• Confidence in managing multiple priorities in a fast-paced retail environment

CV Tips for This Role

• Highlight luxury retail or premium client service experience

• Emphasise achievements in sales performance and client relationship building

• Include examples of mentoring, coaching, or leadership within a retail team

• Demonstrate strong brand alignment and client-centric values

• Showcase experience with clienteling tools, CRM systems, or VIP client management

The Louis Vuitton Promise

“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched.”

Company Policy

Louis Vuitton is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. Employment decisions are based on business needs, qualifications, and merit, in alignment with applicable labour legislation and company policies.