Service Consultant Trainee At Capitec – Apply Now!

Overview:

This role is geared towards individuals interested in future opportunities with Capitec Bank. We seek dynamic, self-motivated individuals who share our commitment to exceptional service in the banking sector.

Responsibilities:

• Welcome clients and manage branch flow efficiently, including queue management and ATM assistance.
• Provide outstanding client service, including transaction support across various banking channels.
• Develop skills and knowledge necessary for service consulting within the banking industry.

Experience:

• Minimum: Grade 12 National Certificate required; no prior experience necessary.
• Ideal: Previous client service experience in retail, financial, or banking settings.

Qualifications:

• Minimum: Grade 12 National Certificate or Vocational equivalent.
• Ideal: Knowledge of bank branch environments; familiarity with Capitec Bank products and internal processes.

Knowledge:

• Minimum: Basic calculations; interpersonal skills; ambition and eagerness to learn.
• Ideal: Understanding of bank branch operations; knowledge of Capitec Bank’s products and internal workflows.

Skills:

• Strong communication skills.
• Proficient in MS Word, MS Excel, and MS Outlook.
• Effective interpersonal and relationship management skills.

Conditions of Employment:

• Clear criminal and credit record.
• Detectable fingerprints in Capitec Bank’s internal electronic banking system.

Click the following on how to apply:

https://career2.successfactors.eu/careers?company=capitecban

CV Tips:

• Highlight any relevant customer service experience, even if not in a banking context.
• Showcase your ability to learn and adapt quickly.
• Emphasize your communication and interpersonal skills.
• Include any certifications or courses related to banking or finance.
• Demonstrate proficiency in MS Office tools and other relevant software.
• Ensure your CV is well-organized, error-free, and tailored to the role at Capitec Bank.