Description

The successful candidates will be responsible for:

Conducting high quality interviews and interactions with voters

Quality capturing of data collected in the contact centre and in the field

Accurate tracing of voter information

Please submit your application by 18 August 2026 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered.

Requirements

Minimum requirements

National Senior Certificate or equivalent

Proficiency in English and at least one other official language

Experience in a call centre or customer services environment

Experience in database capturing (advantageous)

Computer literacy in MS Office Suite, particularly Excel

Skills

Telephone etiquette

Time management and organisation

Administration and attention to detail

Abilities:

Use initiative and work well in high-pressure situations

Be outcomes-orientated, not simply task-orientated

Work independently

Apply sound judgement

Knowledge and Commitment:

Commitment to the Democratic Alliance principles, policies and program of action

Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary