Hire Resolve is seeking a disciplined and service-oriented Credit Controller to join a property management team in Johannesburg. This role is focused on the high-volume management of rental collections and tenant relations for a portfolio of approximately 800 units.
Key Performance Areas:
Collections & Arrears: Proactively call tenants to request late rental payments and minimize outstanding debt across 800 units.
Payment Processing: Perform daily downloads of bank statements and accurately receipt (capture) tenant payments onto the Property Central system.
Tenant Relations: Professionally resolve tenant queries telephonically and face-to-face at the office.
Reporting & Collaboration: Frequently liaise with Building Managers to provide detailed arrears reports and identify late payment trends.
Data & Lease Management: Capture new tenant information onto the system and perform meticulous checks on lease agreements.
Requirements
Industry Experience: Proven experience within the Property/Real Estate sector is essential, particularly regarding rental receipting and tenant relations.
Systems: Proficiency in Property Central or MRI software is highly advantageous.
Technical Skills: Solid general computer skills, including MS Office (Excel, Word, and Outlook).
Attributes: Strong communication skills, a firm but professional approach to collections, and high attention to detail.
Location: Ideally based in Johannesburg (central proximity is preferred due to traffic/commute considerations).
Bilingual (Afr/Eng) Is preferred
Position Details:
Work Hours: 08h00 - 16h00.
Focus: High-volume residential/commercial unit management.