Introduction

TRACKER requires the services of two Customer Services Representative for the Western Cape region. The successful candidates will be responsible for all related sales support duties for the Cape Town Sales Support Department.

Job Description

Process sales contracts received from clients, sales consultants and business partners

Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians

Scheduling of Business Service Requests as and when required

Moving of technicians scheduled jobs as required

Tech Support

Maintaining efficiencies of technicians scheduled jobs

Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants

Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers

Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.

Ensure that the Lead Sources and Pricing Sources are captured correctly

Providing insurance certificates

Assist and attend to incoming calls

Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office

Provide service to both existing and prospective clients

Ensuring both the company and the customers' best interest is kept at heart

Minimum requirements

Matric with at 2 years' experience in an administrative role

Previous experience is the logistics or tracking industries would be advantageous

Proficiency in MS Office & Outlook

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Deadline:20th January,2026