Job Description
Managing the F&I Debtors Book
Distribute monthly customer statements (Xpertek generated).
Monitor daily banking (main bank account and F&I bank account).
Allocate payments and non-payments to customer accounts accurately.
Capture monthly interest on outstanding accounts.
Manage monthly debit order scoping for local clients on Xpertek.
Liaise with the treasury accountant for monthly debit order loading on Business Online.
Manage arrear accounts and follow up on overdue balances.
Communicate with relevant salespersons and clients regarding late payments and arrear amounts.
Update and maintain departmental reports (arrear report, debtors age analysis, bounced payment reports) with current balances and feedback.
Prepare and issue letters of demand.
Perform risk analysis on debtors and prepare repossession client files.
Compile and submit Sinosure reporting for accounts exceeding 60 days, including feedback submission.
Overall Debtors Book Management
Ensure timely collection of all outstanding payments.
Reconcile accounts and resolve discrepancies efficiently and professionally.
Open and close customer accounts in line with credit limits and outstanding debt status.
Maintain accurate records of all client interactions and transactions.
Collaborate with the finance team to improve processes and ensure policy compliance.
Implement effective credit control procedures to minimise bad debt.
Build and maintain strong client relationships to ensure prompt payment.
Assist with month-end and year-end debtor-related reporting requirements.
Credit Application Processing (Prospective Customers)
Receive and review credit applications, ensuring all required supporting documents are obtained.
Verify customer information for completeness and accuracy.
Conduct credit checks via approved credit bureaus and perform reference checks.
Evaluate customer financial stability, payment history, and credit risk profile.
Assess the customer's ability to meet payment obligations.
Obtain approval for credit applications.
Communicate application outcomes to customers.
Assist with account creation for approved applicants.
Other Required Skills and Responsibilities
Support management in a constructive manner and maintain strong internal departmental relationships.
Strong understanding of credit control principles and accounts receivable processes.
Ability to manage workload independently and efficiently.
Maintain high standards of accuracy and work quality at all times.
Strong analytical and problem-solving skills.
Build effective internal and external relationships through clear communication.
Participate in relevant training and development programmes.
Contribute to the development of others' knowledge and skills.
Ensure compliance with all Health and Safety regulations.
Adhere to company policies, procedures, and proper use of assets.
Maintain good housekeeping and filing practices.
Strong time management skills.
Minimum Requirements / Personal Attributes
Diploma in Accounting or BCom Accounting Degree
Minimum 5 years' experience in a similar role
Valid Code 8 driver's licence
SAP accounting system knowledge and experience
Confident and proactive approach with ability to anticipate issues and requirements
Strong team player