Key performance areas:
Management of the Facilities Management Division, which includes, inter alia, building maintenance, garden services, soft and hard services, condition assessments, building safety and loss control, repairs and maintenance, cleaning, plumbing, waterproofing, project management, etc
Develop, plan implement and drive an overall facilities management and planning strategy
Ensure effective facilities and data management as per set standards, policies and procedures
Prepare and deliver detailed monthly, quarterly and annual reports as per set standards and requirements, legislation and regulations
Oversee and ensure mutually beneficial contract negotiations, relationships, management and administration of agreements
Ensure the effective design and integration of facilities management frameworks, tool and systems
Manage, monitor and implement the facilities management processes including cleaning, water and electricity services, routine maintenance, landscaping and office planning and layouts
Guide, monitor and report on relevant programmes or projects within area of accountability
Communicate a meaningful strategic context that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
Monitor and ensure effective revenue management and financial control, corporate governance and compliance throughout area of accountability
Develop and deliver on Service Level Agreements made with internal and external stakeholders that meet or exceed client expectations
Drive an aligned client service excellence culture, which builds enduring rewarding relationships, proposes innovations and allows others to provide exceptional client service.
Establish and manage strategic internal and external relationships inclusive of customers, service providers and relevant legislative agencies and structures
People management and empowerment
Core Requirements
Degree in Real Estate, Facilities Management, Economics and Management, Engineering or equivalent NQF Level 7 qualification
Post-graduate qualification such as MBA, MSc or equivalent qualification will be added advantage
8 years' relevant management experience, of which at least 4 years must have been at Middle Management level
As this is a technical position, a proven practical experience in Real Estate, Facilities Management or equivalent space is essential and not negotiable
Membership of a professional body is recommended but not essential
Strategic leadership skills
Knowledge of relevant legislation
Excellent financial management skills
Risk management competency