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Documentation Administrator

DHL Western Cape 11 days ago
Full-time
Administration and Clerical

Job Purpose

Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Key Tasks

Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance

Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information

Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions

Screen paperwork, update documentation and support in documentation archiving processes

Execute filing of import/ export entries

Maintain customer part lists

Support/ maintain operational systems as per instructions

Execute back-office duties such as scanning, filing, reporting, etc.

Collect data to draft reports and updates for performance monitoring to support other team members

Follow defined processes, systems and methods for delivery of assigned tasks

Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance

Skills

Bill of Lading, Business Operations, Customs Regulations, Data Entry, Data Integrity, freight forwarding, Import Regulations, IT Operations, Microsoft Excel, Process Operation

Qualifications & Key Requirements

Education Level

Vocational/Specialized/Technical/Certification

Experience Level

Less than 2 years