Job Purpose
To support and administer the enterprise virtualisation environment and associated infrastructure services within ICTS. The role is responsible for ensuring the availability, performance, scalability, and stability ofvirtualised server environments and supporting enterprise systems aligned to institutional operational and technology objectives.
Job Knowledge, Skills and Experience
Minimum requirements
Bachelor's degree in Information Technology, Computer Science, or in a related field
Relevant VMware, virtualisation or infrastructure certifications will be advantageous
Experience with enterprise server, storage and data centre environments
Experience with high availability, clustering and performance optimisation
Experience in the Higher Education environment will be advantageous
Recommendations:
Candidates who are currently studying towards a degree in a relevant IT-related field, and who are expected to complete their qualification within the next year, may be considered
At least three to four (3-4) years' experience in VMware or enterprise virtualisation platforms
Key Performance Areas / Principal Accountabilities
Virtualisation Environment Administration
Enterprise Infrastructure and Server Support
Storage and High Availability Support
Monitoring and Performance Optimisation
Disaster Recovery and Business Continuity Support
Enterprise Systems Maintenance and Support
Documentation and Compliance Management
Participation in ICTS Projects and Innovation Initiatives
Operational Support and Shared Services Duties
Vendor and Stakeholder Support Coordination
Competencies
VMware and virtualisation administration
Linux and Windows server administration
SAN and storage management understanding
Infrastructure monitoring and optimisation
High availability and clustering knowledge
Enterprise backup and disaster recovery concepts
Enterprise networking fundamentals
Scripting and automation fundamentals
Troubleshooting and problem-solving skills
Disaster recovery and backup awareness
Technical documentation skills
Communication and interpersonal skills
Ability to work under pressure and within a team
General Information
Closing Date: 13 August 2026