The Role

As Hotel Sales Coordinator, you'll support the sales team through trade partner communication, reservations coordination and day-to-day sales administration. This role is suited to someone highly organised, detail-oriented and passionate about hospitality, tourism and client relationships. You'll work closely with travel agents, tour operators and trade partners while assisting with trade events, site inspections and sales support across the Village n Life portfolio.

Key Responsibilities

Support the sales team with administrative coordination and trade communication

Coordinate site inspections and communicate arrangements with relevant departments

Assist with trade events, workshops and travel trade shows

Maintain client databases, monthly statistics and trade website information

Prepare promotional material, proposals and supporting sales documentation

Liaise professionally with travel agents, tour operators, booking agents and conference organisers

Assist with sales follow-ups, scheduling and reporting requirements

Support the reservations team operationally when required

Maintain strong client service and professional communication standards

What We're Looking For

Grade 12 or equivalent qualification

Diploma or degree in Business, Marketing, Hospitality or a related field advantageous

Minimum of 3 years' experience in sales, hospitality or business development

Opera experience and knowledge preferred

Strong verbal and written communication skills

Strong administrative, organisational and multitasking abilities

Above average Microsoft Excel proficiency

Knowledge of CRM systems and sales support platforms advantageous

Passion for hospitality, tourism and client relationships

Ability to work in a fast-paced environment while maintaining attention to detail