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ICT Administrator/ ICT Supervisor

Staff Solutions Eastern Cape 10 days ago
Hybrid
Information Technology

A client of ours in the Manufacturing Industry is looking for an ICT Administrator/ ICT Supervisor to join their team in Stutterheim.

Responsibilities

ICT Operations & User Support

Deliver reliable day-to-day ICT support across the business

Manage incidents, service requests, and escalations efficiently

Provide support within production-critical environments to ensure minimal downtime

Infrastructure & Systems Management

Administer and maintain physical and virtual server infrastructure

Manage VMware environments and SAN storage solutions

Network & Connectivity Management

Administer firewalls, routers, switches, and wireless networks

Manage WAN connectivity, redundancy, and failover solutions

Maintain secure network segmentation and connectivity standards

Microsoft 365 & Cloud Services

Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams

Manage Azure Active Directory and Power BI environments

User, Access & Identity Management

Manage Active Directory and Azure AD user lifecycles

Execute user onboarding and offboarding processes

Ensure appropriate access control and identity management practices

Security, Backup & Disaster Recovery

Manage endpoint protection and backup environments, including Veeam

Conduct restore testing and support disaster recovery planning initiatives

ICT Projects & Continuous Improvement

Deliver infrastructure, system, and technology upgrades

Coordinate user acceptance testing (UAT) and system rollouts

Identify and implement continuous improvement initiatives

Internal Application Development & Support

Develop, maintain, and support Node.js, Express, and EJS applications

Provide SQL Server backend support

Manage file uploads, cookies, environment configurations, HTTP calls, and spreadsheet handling

Vendor, Licence & Asset Management

Manage ICT vendors, software licences, renewals, and company assets

Maintain accurate asset and licence records

Team Leadership & Governance

Supervise and support ICT team members

Promote best practices, standards, documentation, and governance across the ICT environment

Qualifications & Experience

Minimum Experience

8+ years' experience in systems administration

Proven ICT team leadership experience

Extensive Microsoft Windows domain administration experience

Experience working within hybrid cloud and on-premises environments

Linux administration experience advantageous

Minimum Qualifications

BSc in Information Technology, IT Management, or related field

OR

MCSE / Windows Server Hybrid Administrator Associate (or equivalent)

AZ-900: Azure Fundamentals

SC-900: Security, Compliance & Identity Fundamentals

MTCNA: MikroTik Certified Network Associate

Additional Microsoft or networking certifications advantageous

Professional Attributes

Strong leadership, ownership, and accountability

Excellent troubleshooting, analytical, and documentation skills

Ability to perform effectively within high-availability and fast-paced environments