Minimum Requirements
Grade 11
Ability to read and write
Ability to capture, compile, sort and verify the accuracy of data collected daily, weekly and monthly, before it is submitted to team leader
Willingness to undergo basic training on indigent verification and application
Must be Ekurhuleni resident based in communities where they will serve, i.e., Ward-Based (Attach Proof of Residence)
Core Responsibilities
Conduct manual and electronic verification of indigent applications
Conduct ward-based indigent household verification by visiting a set number of houses within a designated ward
Interviewing of potential clients
Check clients municipal account status on Solar and Indigent Management System
Report water leaks and electrical faults to CRM Department through the team leader
Attend and participate in indigent campaigns in your area
Identification and reporting of household social ills for further attention to the area social worker through the team leader
Report any further issues to your sub-regional team leader